Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Thanks for the update.

    Mark
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    The side slot is reserved for future use. Even if you place an Micro SD Card in the slot the TND will not access it.

    What operating system are you running?

    Make sure you have hidden files/folders turned on.

    There is another log you don't see that keeps track of your update logs.

    Thanks,
    Mark
     
  4. msjs91011

    msjs91011 Light Load Member

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    Windows 7 x64, hidden/system files are both viewable. Just installed some maps on my wife's Garmin for her car earlier so I was just in those settings.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    "quit" the dock in the start up tray if it shows, bottom right of screen.

    C:/user/(your name)/appdata/local/RNDDock/cache/ComponentCache - delete this folder.

    Connect the TND and the dock will start. The update button will highlight. Update.

    Then run D/R and see what happens.

    Thanks,
    Mark
     
  6. msjs91011

    msjs91011 Light Load Member

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    following the instructions now, will let you know how it goes. Will there be a use for the microSD slot anytime soon?
     
  7. skulldrinker

    skulldrinker Light Load Member

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    For the first time my 520 froze up on me yesterday. Twice, both within 30 min of each other. First time I just changed screens then back to map and it was fine. 2nd time I rebooted. Today had another problem but may not be the 520's fault. Both weather & traffic were unavailable this morning for about 2 hours after start up. Maybe it was the service. All was fine the rest of the day.
     
  8. msjs91011

    msjs91011 Light Load Member

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    Dock did NOT start automatically upon plugging in the GPS. I am going to uninstall and reinstall the Dock software.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    I cannot let things out of the bag so to speak until it has been released publically.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Sometimes you have to go into your "regedit" and do a search on RNDDO and clear out the registries. Only do this if you feel comfortable with this. Else, you can toast your computer.

    Thanks,
    Mark
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    Interesting... someone else has lockups yesterday also.

    Thanks,
    Mark
     
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