Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)
Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.
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What operating system are you running?
Make sure you have hidden files/folders turned on.
There is another log you don't see that keeps track of your update logs.
Thanks,
Mark -
Windows 7 x64, hidden/system files are both viewable. Just installed some maps on my wife's Garmin for her car earlier so I was just in those settings.
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C:/user/(your name)/appdata/local/RNDDock/cache/ComponentCache - delete this folder.
Connect the TND and the dock will start. The update button will highlight. Update.
Then run D/R and see what happens.
Thanks,
Mark -
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For the first time my 520 froze up on me yesterday. Twice, both within 30 min of each other. First time I just changed screens then back to map and it was fine. 2nd time I rebooted. Today had another problem but may not be the 520's fault. Both weather & traffic were unavailable this morning for about 2 hours after start up. Maybe it was the service. All was fine the rest of the day.
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Dock did NOT start automatically upon plugging in the GPS. I am going to uninstall and reinstall the Dock software.
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Thanks,
Mark -
Thanks,
Mark -
Thanks,
Mark
Trucking Jobs in 30 seconds
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