Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Thanks,
    Mark
     
    Mark Kling, Apr 20, 2015
    #1631
  2. Mark Kling

    Mark Kling Technology Contributor

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    Are you saying that the actual road does not allow you to make a left turn or the TND is not allowing you to make a left turn?

    Thanks,
    Mark
     
    Mark Kling, Apr 20, 2015
    #1632
  3. Mark Kling

    Mark Kling Technology Contributor

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    Have you tried to press the reset (on top) - you will need a paperclip.?

    You might also try to uninstall RM services in settings/apps and then try to download it again.

    If you do not see the download available, on main screen, click on right arrow, unused part of screen long press, configure, RM launcher - truck, bottom - press - check for new updates. The screen will not do anything, but it is checking.


    Thanks,
    Mark
     
    Mark Kling, Apr 20, 2015
    #1633
  4. Mark Kling

    Mark Kling Technology Contributor

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    He has a Mac running BootCamp. I saw the Dock pop up in the Task Manager then drop off. I asked the Dock programmer and they suggest I check a path variable in his environment settings.

    Thanks,
    Mark
     
    Mark Kling, Apr 20, 2015
    #1634
  5. jmroadhog

    jmroadhog Medium Load Member

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    Yes that's exactly what mine was doing and it turned out to be a program that changed some file extensions and wouldn't let the dock launch. Can't remember the name of the program as it was a couple years ago, I did post about it but can't find the old post.
     
    jmroadhog, Apr 20, 2015
    #1635
  6. Mark Kling

    Mark Kling Technology Contributor

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    I remember that and cannot remember the program... Think it started with a G.

    Thanks,
    Mark
     
    Mark Kling, Apr 20, 2015
    #1636
  7. freight shaker

    freight shaker Light Load Member

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    This is frustrating- They don't believe this would happen under normal use... I'll call but what is the chance they'll do anything?
     
    Last edited: Apr 20, 2015
    freight shaker, Apr 20, 2015
    #1637
  8. tderrick

    tderrick Light Load Member

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    Thanks for the tip, brother... Mark is looking into it for me.

    I'm running Win 7 Pro on a BootCamp partition with my MacBook. He is suspect... lol
     
    tderrick, Apr 20, 2015
    #1638
  9. raged.ga

    raged.ga Bobtail Member

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    So I got that micro sd card that is class 10 sony & still every time I get near any type of metro area at all my 720 freezes up. This thing has basically become good for anything that is away from metro areas but once you get into Dallas, Atlanta, Macon, Savannah, B.R., Mobile, it freezes. Short of throwing it out the window while doing 70, any thoughts on this? I am just disgusted that I paid all that money for something that does not even work worth a penny after their map update.
     
    raged.ga, Apr 20, 2015
    #1639
    tderrick Thanks this.
  10. jmroadhog

    jmroadhog Medium Load Member

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    Ya the program was GIMP, when I uninstalled it the dock launched perfect.
     
    jmroadhog, Apr 20, 2015
    #1640
    tderrick Thanks this.
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