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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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Page 176 of 470
  1. May 15, 2015 #1751
    66truck

    66truck Light Load Member

    136
    29
    Nov 7, 2008
    ohio
    0
    Did the D/R today, 28 files had issues, so I'll see how it acts now, hopefully no more issues, Thanks Mark.
     
    66truck, May 15, 2015
    66truck, May 15, 2015
    #1751
    Mark Kling Thanks this.
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  3. May 16, 2015 #1752
    wulfman75

    wulfman75 Road Train Member

    1,659
    1,415
    Jul 15, 2010
    Athens, GA
    0
    just bought a 530 yesterday. used it today with no issues.
     
    wulfman75, May 16, 2015
    wulfman75, May 16, 2015
    #1752
  4. May 18, 2015 #1753
    DieselDog81

    DieselDog81 Medium Load Member

    415
    213
    Apr 7, 2012
    Between here and there
    0
    Mark,
    Ive tried updating my 520 a couple of times now. And after each time I get the notice "transfer failed". Ive tried reformatting my SD card. Any other tips?

    And now, Im getting a "Map license error" saying that "some of the map regions used here have expired!"
     
    Last edited: May 18, 2015
    DieselDog81, May 18, 2015
    DieselDog81, May 18, 2015
    #1753
  5. May 19, 2015 #1754
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0

    Make sure the SD Card is formatted FAT 32. If you are getting the Map License error then all the files did not copy across.

    I can remote into your PC/TND and see what is happening if you wish. I will be available after 9pm tonight and tomorrow all day.

    Thanks,
    mark
     
    Mark Kling, May 19, 2015
    Mark Kling, May 19, 2015
    #1754
  7. May 19, 2015 #1755
    mpow66m

    mpow66m Heavy Load Member

    768
    454
    Jul 6, 2011
    Northeast
    0
    No I Dl'ed from my desktop,and didnt do the map because i didnt have an sd card.
     
    mpow66m, May 19, 2015
    mpow66m, May 19, 2015
    #1755
  8. May 19, 2015 #1756
    DieselDog81

    DieselDog81 Medium Load Member

    415
    213
    Apr 7, 2012
    Between here and there
    0
    Mark, I'd appreciate that. The card is formatted as fat32. PM me and let me know how and when to get you remote access. I'm in the central time zone, fyi
     
    DieselDog81, May 19, 2015
    DieselDog81, May 19, 2015
    #1756
  9. May 20, 2015 #1757
    laurentiu1

    laurentiu1 Bobtail Member

    42
    16
    Apr 14, 2012
    Ohio
    0
    Hey Mark,I've updated my 730 about a week ago after updating I ran a d/r and yesterday it was the 2nd time I used it since the update.I put my route going to Quincy,OL from Cleveland,OH and in Argenta,IL I stopped for a few hours in a rest area and I turned off the gps, when I turned it back on the infamous Navi.exe error was back on.I turned it off and on and it went away.
     
    laurentiu1, May 20, 2015
    laurentiu1, May 20, 2015
    #1757
  10. May 20, 2015 #1758
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
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    All I can ask is that I see the navi/log file for that day. Items like this are hard to reproduce. I do test in test runs in live driving and normally I let the TND power off when I leave the car be it for an hour or more then come back and let it power back on. What you described could be as simple as a boot up issue that was a glitch or it could be a corrupted file.

    Thanks,
    Mark
     
    Mark Kling, May 20, 2015
    Mark Kling, May 20, 2015
    #1758
  11. May 20, 2015 #1759
    laurentiu1

    laurentiu1 Bobtail Member

    42
    16
    Apr 14, 2012
    Ohio
    0
    ok tell me how to get that log and how to send it to u, it happend this morning.
     
    laurentiu1, May 20, 2015
    laurentiu1, May 20, 2015
    #1759
  12. May 20, 2015 #1760
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Connect your TND to the computer.
    Open your E-Mail program and use the attach feature (paperclip). Look for the TND external drive and then the folder Navi/Logs. Look for the date it happened and attach that to the E-Mail.

    I PM'd you my E-Mail address.

    Thanks,
    Mark
     
    Mark Kling, May 20, 2015
    Mark Kling, May 20, 2015
    #1760
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