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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Jul 19, 2015 #1861
    Mark Kling

    Mark Kling Technology Contributor

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    No updates are send out that big. Only the mapset which is about 4gb. Normal update files are about 500mb or less.

    Thanks,
    Mark
     
    Mark Kling, Jul 19, 2015
    Mark Kling, Jul 19, 2015
    #1861
    Fajo Thanks this.
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  3. Jul 19, 2015 #1862
    Mark Kling

    Mark Kling Technology Contributor

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    Did you buy this from a truck stop with the extended warranty that some offer? If so, then you need to contact the truck stop or the company you purchased it from for the extended warranty. As far as I know RM only has the 1 year manufacture warranty.

    Thanks,
    Mark
     
    Mark Kling, Jul 19, 2015
    Mark Kling, Jul 19, 2015
    #1862
  4. Jul 19, 2015 #1863
    Smoking_Joe

    Smoking_Joe Bobtail Member

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    I called Pablo and left a message. No response.
     
    Smoking_Joe, Jul 19, 2015
    Smoking_Joe, Jul 19, 2015
    #1863
  5. Jul 19, 2015 #1864
    Mark Kling

    Mark Kling Technology Contributor

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    PM me your name, E-Mail, address, phone, unit serial number, and when you talked to RM. I will forward to Pablo.

    Thanks,
    Mark
     
    Mark Kling, Jul 19, 2015
    Mark Kling, Jul 19, 2015
    #1864
  7. Jul 20, 2015 #1865
    Voyager XII Rider

    Voyager XII Rider Light Load Member

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    I always check his destinations using Google Earth, so we knew that there was a more direct route compared to what the TND-720 said. But we wondered if there might be a reason why he shouldn't go the more direct route. I didn't see any bridges that could have had weight restrictions (he confirmed that as he went the more direct route), and the railroad crossings looked flat instead of on a hump (he also confirmed that). No left turns involved, other than the one he had to make off the interstate ramp, and the 720 directed him to make that left turn.
     
    Voyager XII Rider, Jul 20, 2015
    Voyager XII Rider, Jul 20, 2015
    #1865
  8. Jul 20, 2015 #1866
    Voyager XII Rider

    Voyager XII Rider Light Load Member

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    OK, thanks for checking. I just told Hubby about this, and he said he will try the non-STAA settings. Thanks for all you do on this forum, Mark.
     
    Voyager XII Rider, Jul 20, 2015
    Voyager XII Rider, Jul 20, 2015
    #1866
  9. Jul 20, 2015 #1867
    Mark Kling

    Mark Kling Technology Contributor

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    If you have to use an US route or local route and STAA will not route you to your destination, change to Non-Staa and see if that works. Non-Staa roads are not normally marked unless it is an No-truck route.

    Thanks,
    Mark
     
    Mark Kling, Jul 20, 2015
    Mark Kling, Jul 20, 2015
    #1867
    Voyager XII Rider Thanks this.
  10. Jul 21, 2015 #1868
    skulldrinker

    skulldrinker Light Load Member

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    I got it from http://rand.factoryoutletstore.com
     
    skulldrinker, Jul 21, 2015
    skulldrinker, Jul 21, 2015
    #1868
  11. Jul 21, 2015 #1869
    Mark Kling

    Mark Kling Technology Contributor

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    Note - THIS is a false website. RM does not have a factory outlet store. All RM sales go thru www.randmcnally.com/store.

    You will have to contact them for any extended warranty work.

    Also note that the site the OP listed is also for other manufactures under their names with no legal connection to the legal manufactures.

    This is a listing of authorized dealers for RM.

    http://www.randmcnally.com/pages/where-to-buy-tnd


    Thanks,
    Mark
     
    Mark Kling, Jul 21, 2015
    Mark Kling, Jul 21, 2015
    #1869
    skulldrinker Thanks this.
  12. Jul 21, 2015 #1870
    Rogerthat

    Rogerthat Medium Load Member

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    Mark, whats the number of the latest software or map version for the 720? I spent hours in a library downloading it but i think it vanished into thin air...and there's nothing on the SD card.
    Thx.
     
    Rogerthat, Jul 21, 2015
    Rogerthat, Jul 21, 2015
    #1870
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