Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Cannot say until RM puts out an announcement for the freeze issue.

I passed the other info up to RM, but if I remember the map data only has a set standard for trailers.

Thanks,
Mark

 

VA DOT has 895 as a Non-Staa road. (48', 96").

Thanks,
Mark

 

Mark
What is the latest map version, I am now on version 4130423 and the dock is telling me there is another map update and I have already done 3.
I started from scratch this morning by deleting dock from pc, reformat sd card (fat32) install latest dock did major map update and regular update and 2 more map updates after and dock still shows more map updates.
I would have thought that all the map updates would be in one download.
Thanks
John

 

It is. The dock is not sensing that you have the install already.

I should be home in about 4 hours if you want me to remote in.

Thanks,
Mark

 

Thanks for the quick reply. I am somewhat pc savvy so if there is somewhere I need to look or delete a file I should be able to do that.
Thanks
John

 

Hidden folders on/user (you)/appdata/local/RNDDOCK/ delete the cache folder.

Make sure the NaviMaps folder is deleted from your internal storage on your TND.

The SD Card should have about 50 + files on it for the NaviMaps.

Connect again and update.

Thanks,
Mark

 

I know that anything in Henrico and Arlington aren't controlled by VDOT and there's no signage addressing truck traffic, no shortage of trucks on it at any given time, I've got an email in to the Countys Highway Dept I'll update this if there's good news. Thanks for looking into it.

 

Ok. cache folder deleted, no NaviMaps on internal, sd card has 51 files. Connected to dock and said there was maps update and reg update. Did the maps one as it was just a small one but when finished it still said there was maps update, didn't do reg one as it was for version 3.56.2922 and screen also said that my last update was 01-01-2001 so something is out of wack here.
Thanks
John

 

Unless VA DOT changes the road information RM will not be able to change it if the county says it is a STAA route.

Just because another truck on it does not make it legal.

VA DOT controls all roads in VA for truck restrictions.

Thanks,
Mark

 

Check you date/time settings.

Thanks,
Mark