Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Good question. Right now RM is testing the 510/710 for the new software and maps. Part of the issue is the software is on a new core and the x10's have slower hardware than the x20's and x30's. We hope for no issues but that again will be a business decision that I will not have control of. I can only give my input.

    Yes the JV is fixed on the current version.

    Thanks,mark
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    You might try squeezing the USB end of the DC cord slightly to provide a tighter fit. Make sure the DC cord is rated for at least 2 amps.

    The DC connector on the back of the 720 might be bad also. Do you see 5 gold tips looking at you when you look straight at it?

    Thanks,
    Mark
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Are the new maps on the 16gb you put in? If not you will get a system file missing.

    Your user information is still there.

    Pm me if you need the maps again

    Thanks,
    Mark
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    The dock will know the difference.

    Thanks,
    Mark
     
    StrykerJoe Thanks this.
  6. markk

    markk Medium Load Member

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    mehowski ; same kind of problem I and others have had . I also used many different cables . some worked a while but not long . Open it up . the usb plug is very simple thing . Problem with them is they are not built tough . they ar emade of very thin metal and the tabs that hold down the pins in cable to the pins in connector are just cut out of the thin metal box around connector and they just get loose . Just like if you lay your fingers on right hand on top of left fingers and move around .you fingers are not going to stay on place unless you apply pressure .
    here is a good pic of one . http://s416.photobucket.com/user/marcuskillion/library/usb . Just bend down them two tabs on top so they hold your plug in place . .If you bend too much the plug will not go in . Get it good and tight and then leave plug in and put a little hot glue on top of them tabs so they can not bend back up .
    solved problems with flashing light , shut off , charging ...
     
  7. markk

    markk Medium Load Member

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    That is another thing also . Them pins can get wore out with that loose plug since they simply lay on top of each other when plugged in . They look like pins that plug into each other form out side but they are actually just fingers laying on top of one another and repeated plug un plug can wear them down and add in the loose connection and bumps in road and you get bad connection.
     
  8. Mark Kling

    Mark Kling Technology Contributor

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  9. Mark Kling

    Mark Kling Technology Contributor

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    The USB connector on the 720 with the DC cord is tight. Is you are using a 3rd party cord the specs may be off some. I have rarely seen a USB end of the DC cord wear out the internal metal on the USB end. You can call rm support for another DC cord.

    Thanks,
    Mark
     
  10. archangelic peon

    archangelic peon Medium Load Member

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    95% of the time I have seen people with their GPS cords just hanging straight off the plugin...extremely bad for such a tiny connection.

    Need to wrap excess cord at least twice around mounting bracket & leave a nice loose loop that plugs into unit to take static & impact strain off connector & transfer it onto wire longitudinally instead to absorb the bumps & yanks of everyday driving.

    On my original cable for past 500,000+ miles with only minor charging problems solved by the plier clamp trick.
     
    markk and Mark Kling Thank this.
  11. StrykerJoe

    StrykerJoe Bobtail Member

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    The 8gb is in the dash some where ! Gone to the " GOD's " , So it needs the maps , tho the dock and it still no talk to one another ? I'll try today jacking around with it and see if I can get it to work again . My 720 that is , the 730 is doing just fine for the time being. THX
     
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