Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Yes, the RM cable is made for less data transfer loss.

    Thanks,
    Mark
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    You can go to Preferences/General/My Custom POIs - Manage Custom POIs --- click the "X" to delete it and then reload the Red Light Camera into the Alert POI.

    Note - files from POI Factory are not under RM control. Any issues with the Custom POI has to be directed back to POI Factory.

    Thanks,
    Mark
     
  4. skulldrinker

    skulldrinker Light Load Member

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    Right, RM has no control. I understand. Ok so I will delete and reinstall. I want to make sure they are installed properly. Driving around local Chicagoland I have become quite attached to my Red Light Camera warnings. They have really save me a lot of times.
     
    Mark Kling Thanks this.
  5. k7tkr

    k7tkr Medium Load Member

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    Might want to be aware also that Pilot and Flying J's are adding those Natural Gas service plazas within the truck-stop grounds. That has taken away from the parking as well.
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Thanks RM is aware, but right now no firm list of who has it since they are popping up daily.

    Thanks,
    Mark
     
  7. TexTrucker

    TexTrucker Medium Load Member

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    Hey Mark,

    I40 in Oklahoma City, exit 140. When you are leaving the flying j to go west, it tells you to take the enter the interstate on the right using one of the loop back on ramps. I think it used to be like that, but now it's a normal left turn.
     
  8. ecr3rd

    ecr3rd Bobtail Member

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    Have you called RM Tech Support? What are the issues you are having? What did they say?
     
  9. ecr3rd

    ecr3rd Bobtail Member

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    You have gone through THREE 720s? In what time frame, a year, two, three? The devices come with a 12 month warranty from Rand. Did you call them and have them exchange it out under the warranty?
     
  10. ecr3rd

    ecr3rd Bobtail Member

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    This is the email I got when telling Rand Tech Support of this issue on my device - This issue will occur when there is a lack of power going to the device. The device needs to be plugged directly into the vehicle using the Rand McNally vehicle charger. If you are using a splitter please remove that and plug the device directly into the vehicle and press the rest button on the back of the device. The device will power on and function normally.

    They also said - If you are still having an issue after plugging it directly into the vehicle, then if possible plug it into another vehicle and press reset. Also try using a wall charger. Plug the device into the wall and press the reset button. 99% of these issues are related to lack of power to the device.
     
  11. Stuka

    Stuka Light Load Member

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    Set up with Tunnels Avoid, HAZMAT corrosive. It gave me a route but then said something about a Hazmat Permit may be required. What does that mean? Does that mean there may be a tunnel on my route anyway? Or that I will have to transverse through a restricted area?
     
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