Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Totally agree with you. Don't you just hate it when hillbillies spout off and show their ignorance LOL.
     
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  3. archangelic peon

    archangelic peon Medium Load Member

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    Dec 15, 2011
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    Got the new map update on my 510 a couple weeks ago & all went well.

    Junction views have not been hanging anymore, but now it has been hanging in regular map view immediately after the junction view disappears in random occasions.

    Many times it will not but last night for example, was coming up on the merge from I90WB to where it splits into I471 & was programmed to route through Cleveland,OH staying on I90 throughout.

    Immediately after the junction view disappeared, while staying right on I90, the unit soft froze for 2-3miles showing me on the very end of merge ramp & until I pressed the menu button on screen & then went right back to map view did it recompose itself.

    Has happened all over the country, I just happen to remember this one.


    The option to have the "quick press" power button default to menu or map view has never & still does nothing.


    Is it posssible to add an option to see ETA time & dates to multiple destinations at once under "trip summery" tab?
    Also possible to add feature to select any leg of a multi stop trip under the top right "arrival time" button to keep track of ETA time & dates on specific legs, not just the next leg or total trip?

    Another useful addition would being able to select POI on map in "summery map view" mode & have the same options as on normal map view; eg. Click on name to being up info page, add as via, route to, ect.

    Is there a way to keep the Mile Marker number active even when pulled into rest areas/truck stops right off highway/weigh stations ect?


    Seems after the update, unit is having the hardest time calculating anything over a 1 stop trip in "summery map view, highway view, & total trip arrival time" tabs; sometimes never finishing the full calculation when left on for hours.
    Rebooting unit & "route to previous destination" does not always fix.

    While it is calculating the multi stop trip, the rest of GPS works fine & even has the rotating 'pie' on the "highway view" tab showing it is supposedly actively calculating & not locked up.

    When only doing a single stop or selecting the current leg vs total trip arrival time, it is a non issue even on long trips.
    If I skip any of the other stops in current trip, it calculates the end stop very quickly.


    Thx, mike
     
    Last edited: Oct 30, 2015
  4. freight shaker

    freight shaker Light Load Member

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    Dec 14, 2010
    Northern Illinois
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    Mark,
    Here is a map issue that appears on my 730. This is just South of Decatur, Illinois on US 51. Northbound only.

    [​IMG]

    [​IMG]

    [​IMG]
    Thanks!
     

    Attached Files:

    Last edited: Oct 31, 2015
  5. Hick

    Hick Heavy Load Member

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    Dec 4, 2014
    West Virginia
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    I just uninstalled the RM Dock software from my laptop.

    Is it really necessary for that thing to run at every start up and ask for admin privileges? It could be set to only start when the 730 is actually plugged into the computer instead of annoying the hell out of me every time I boot the lappy.

    And I bought the GPS but I can't update the maps because the stupid thing doesn't have enough internal memory? So I also need to buy an external card? Didn't see that mentioned on the box.

    Oh well... if it weren't for bad luck....
     
  6. archangelic peon

    archangelic peon Medium Load Member

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    Dec 15, 2011
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    If you have the 730 it should not be a problem on having enough storage for updates, only us with the outdated x10 & x20 series GPS have that issue.

    Dock on my laptop always starts with computer, but stays in bottom right icon tray & only "opens" when GPS is plugged in.
    Never had it ask for admin privileges; then again, I have that stupid UAC turned off in Win7.....



    Routing issue; when carrying class 3 flammables & class 5 oxidisers set in truck options on 2 recent loads, my 510 with latest maps wants you to get off on exit 203 on I70 in Colorado when going eastbound & run CO9 down to US285, then run 285 all the way to Denver (& the exact reverse heading westbound) instead of taking the rather short US6 hazmat detour from exit 205 to exit 216 on I70 that everyone takes to avoid the tunnels...
    This happened heading both east & west respectively routing over I70.


    Also, the fact that the "warning this route will take you on dirt roads" is really irritating in that unlike all the other warnings, it is full screen instead of small bar & does not close by itself after x amount of seconds.
     
    Last edited: Nov 1, 2015
    Reason for edit: Grammar.
  7. Hick

    Hick Heavy Load Member

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    Dec 4, 2014
    West Virginia
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    I was following the directions for updating it on the web page. Since it didn't give specific directions for the 730 (even though the screen shot that it shows IS the 730!), I just picked the closest choices and was told I couldn't update the maps without more memory. Here's a SS. Notice the 730 isn't listed as an option to continue the guide, but in the screen shot a 730 is shown - unless I'm reading things wrong:
    rm730.PNG

    I'm on 10. I'm not disabling UAC just for some software that I'll use once a month, if that. Not letting it hang out in the background, either.
     
  8. Dieselboss

    Dieselboss Technology Contributor

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    Feb 19, 2009
    DieselBoss.com
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    Let me offer some clarity here.

    A. It looks like their webmaster needs to list the 730 in that same string as the 7730. So then you would have clicked this link, which does not tell you to use an external card: https://randmcnally.yonyx.com/y/con...28dd&did=d5d8e3c0-80c2-11e5-9d5e-bc764e11861e

    B. UAC is a Windows security function, not a Rand one. Any program that connects to an external data source (like the internet, or a device that is plugged in) will trigger a UAC prompt. They are trying to stop users from inviting unknown vampires through the front door (which is how most computers get infected.)

    C. Rand has an option button in their Dock settings to allow the user to choose whether it starts during Windows boot. So turn that off if you don't want it running in the background. But even if they didn't, everyone should download the free CCleaner and take control of their startup programs using it anyway. Most find it very surprising how much is automatically starting up automatically even WITHOUT an icon in the corner! (the reason it is free is because it is funded by Yahoo and others during the install prompts. Uncheck that if you don't want Yahoo set as your home page.)

    Problems solved. Install dock, plug in 730 when prompted, click map update. Then click software update (if there is one available) then do "diagnostics and repair" to sanity check of the files.
     
    Last edited: Nov 2, 2015
  9. WX4JCW

    WX4JCW Light Load Member

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    Nov 20, 2009
    Orlando, FL
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    Mark,
    Just picked up a brand new tablet, looks like some updates pushed, but I have some questions,
    1. How are maps updated
    2. The time issue, last I see was march was it fixed as mine is off, workaround was setting time zone different.

    The only real issue I have is the mount obscures the dash can a bit

    So far pretty nice
    Jason
     
  10. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    BTW- There is an option on the dock whether you want it to launch on Windows startup. Click on Cog and is found there, simple on-off selection.
     
    Dieselboss Thanks this.
  11. Checkered

    Checkered Bobtail Member

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    May 8, 2014
    MN
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    Now that Daylight Saving Time has ended where I live, how do I get the tablet GPS to update its displayed time? The tablet time has updated correctly, just not the time in the GPS application.

    I have tethered the tablet to a hotspot, and have connected it to Wi-Fi and restarted the tablet, to no avail.
     
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