Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. windsmith

    windsmith Road Train Member

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    Routing issues with the TND-720.

    I-278, Verrazano Narrows Bridge, Brooklyn, NY. The 720 will route to the 92nd Street and Fort Hamilton Parkway exits when set for a 53' trailer, despite the exits being restricted to trucks under 33 feet in length. PDF files with images of signage attached.
     

    Attached Files:

    Corporal_Clegg Thanks this.
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  3. Mark Kling

    Mark Kling Technology Contributor

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    I sent that to RM.

    Thanks,
    Mark
     
  4. jmroadhog

    jmroadhog Medium Load Member

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    Mark
    Is there now an update on the dock that addresses these issues. I have told my wife, who is on the road right now, not to update her 720 until a fix has been pushed to the dock. Her unit has been pretty good but is staring to freeze at certain times.

    Thanks
    John
     
  5. Gunner75

    Gunner75 Road Train Member

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    Attached Files:

  6. archangelic peon

    archangelic peon Medium Load Member

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    Try ending Dock through right click & close or cntrl+alt+del, then restarting dock with device still plugged in.

    Try restarting computer with device still plugged in.

    Try different USB ports on motherboard.

    Try uninstalling the connected TND device through device manager & rebooting.

    Try uninstalling Dock software & TND device, reboot, then reconnect & reinstall with freshly downloaded version.
     
  7. Gunner75

    Gunner75 Road Train Member

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  8. Mark Kling

    Mark Kling Technology Contributor

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    Not yet... just released to QA, so it will be a few weeks. I can push the Beta Version they will be testing to you if you wish to try?

    Thanks,
    Mark
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    I sent you a PM... Make sure you are using the RM USB cable. Other cables may/may not work.

    What is your processor? I am asking this as some of the older TND's had issues with some processors and had to use a 1' usb cable.

    Thanks,
    mark
     
  10. freight shaker

    freight shaker Light Load Member

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    Hopefully this will correct the problem on my 730.
    The replacement I just received yesterday suffers from lag. It's extremely slow when entering cities and street names. The replacement unit also locked/froze up 3 times in the first 2 hours.
     
  11. 4noReason

    4noReason Road Train Member

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    Question. Im trying to do a map update on my 510. I put the sd card in and it goes beep. But then i feel like the sd pops out. Is this normal. It starts update then fails. I put a 4gb one
     
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