Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Routing issues with the TND-720.

I-278, Verrazano Narrows Bridge, Brooklyn, NY. The 720 will route to the 92nd Street and Fort Hamilton Parkway exits when set for a 53' trailer, despite the exits being restricted to trucks under 33 feet in length. PDF files with images of signage attached.

 

I sent that to RM.

Thanks,
Mark

 

Mark
Is there now an update on the dock that addresses these issues. I have told my wife, who is on the road right now, not to update her 720 until a fix has been pushed to the dock. Her unit has been pretty good but is staring to freeze at certain times.

Thanks
John

 

@Mark Kling as per my last PM.

 

Try ending Dock through right click & close or cntrl+alt+del, then restarting dock with device still plugged in.

Try restarting computer with device still plugged in.

Try different USB ports on motherboard.

Try uninstalling the connected TND device through device manager & rebooting.

Try uninstalling Dock software & TND device, reboot, then reconnect & reinstall with freshly downloaded version.

 

Not yet... just released to QA, so it will be a few weeks. I can push the Beta Version they will be testing to you if you wish to try?

Thanks,
Mark

 

I sent you a PM... Make sure you are using the RM USB cable. Other cables may/may not work.

What is your processor? I am asking this as some of the older TND's had issues with some processors and had to use a 1' usb cable.

Thanks,
mark

 

Hopefully this will correct the problem on my 730.
The replacement I just received yesterday suffers from lag. It's extremely slow when entering cities and street names. The replacement unit also locked/froze up 3 times in the first 2 hours.

 

Question. Im trying to do a map update on my 510. I put the sd card in and it goes beep. But then i feel like the sd pops out. Is this normal. It starts update then fails. I put a 4gb one