Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Mark
This person says he has a TND 710 not the 720, maybe firmware is getting a little bit dated.

 

Thanks. I have finally gotten it to boot into the OS, and actually got it to stay powered long enough to get the RND software to install on my laptop (Windows 10). When I tried running the D&R, it got about halfway thru checking the files then froze up. I'll be sitting for most today, so I'm going to make call in to RMCS, and see if there is anything they can do by remote connection.

 

Mark
This is new. Was getting the other TND 730 ready to take to the wife by making sure it was updated. After installing the update that was available I shut down the dock then turned the unit off before disconnecting from my pc, upon turning the unit off I got the loud DING, same one you get when the unit crashes, then it shut down and I unplugged it. I reconnect to PC and unit started as normal so did a D/R and found 21 files that needed fixing, did that and shut everything down again and once again got the DING when turning the unit off before disconnecting from PC.
Now, the unit hasn't been used, have kept it updated and charged so why would 21 files need fixing and why am I getting the Gong when shutting it down.
Am going to be leaving here in an hr or so to meet her on the road to take her the other unit as her's is crashing quite regularly.
Thanks
John

 

So RMCS Rep just killed my 710. If you do have a copy of the latest TND 710 firmware, and upload them along with flashing instructions for me, I would be extremely appreciative. If not, its not a big deal. The rep sent me a gratis RMA, but I dont trust that they will not find another problem that the RMA doesn't cover.

 

A good example is the other day, I placed a route from Denver to Lenexa. I knew I would hit the toll around Topeka but it never popped up. I stopped at exit 341 for a thirty (Maple Hill) it recalculated from that spot and then said "your route incurs tolls" also I have left from our terminal in KCKS to go to Lawrence. It will also not show tolls unless I pull off and it recalculates.