Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Bump to keep in the first fold.

 

Tablet - TNDT-70 only...

If your screen is "jumping around", on the Truck GPS App, go to preferences/map/auto zoom and turn it off. A fix is being worked on.

Thanks,
Mark

 

I don't know what the deal is with RM ....I received an email saying they received my TND730 on 7/12 and then received another email on 7/27 saying that a technician has been assigned to it. This is crazy....I have had to send unit to shop TWICE in 10 months.

 

And what RMA number was it assigned and what reason did you send it back in? There is so much information posted I need to narrow it down....

Thanks,
Mark

 

Mark,

Is there a truck restriction on Beaver Ruin Road between I-85 exit 102 and Indian Trail Lilburn Road in Norcross, GA? The TND-720 always tries to take Hubby around that spot. He tried 48'/96" settings to see if it was an STAA problem, but the two suggested routes were the same either way, so that must not be it. The 720 doesn't have any objections to Hubby being on Beaver Ruin on either side of that area. We were just wondering what the problem is with that short stretch of road. Thanks!

 

Can you PM me the start/stop Locations.

Have you tried car mode?

Thanks,
Mark

 

Any issues with dock and 720? Tried updating maps today... Dock kept crashing

 

Not that I know of. You tried to restart your computer?

Thanks
Mark

 

Yes... Both laptops that I've tried it on... Both same results get the notification that there is a map update and it then "not responding " the just shutting down completely

 

Ok, I am home now... I see the same thing on my 720... let me check other models.

Update - Dock Servers are having some issues. No est time of back on line ATT.

Thanks,
Mark