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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Jul 29, 2016 #2961
    Mark Kling

    Mark Kling Technology Contributor

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    Bump to keep in the first fold.
     
    Mark Kling, Jul 29, 2016
    Mark Kling, Jul 29, 2016
    #2961
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  3. Jul 29, 2016 #2962
    Mark Kling

    Mark Kling Technology Contributor

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    Tablet - TNDT-70 only...

    If your screen is "jumping around", on the Truck GPS App, go to preferences/map/auto zoom and turn it off. A fix is being worked on.

    Thanks,
    Mark
     
    Mark Kling, Jul 29, 2016
    Mark Kling, Jul 29, 2016
    #2962
  4. Jul 29, 2016 #2963
    FlexinTarzan

    FlexinTarzan Medium Load Member

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    Jan 8, 2012
    Stanfield, OR
    0
    I don't know what the deal is with RM ....I received an email saying they received my TND730 on 7/12 and then received another email on 7/27 saying that a technician has been assigned to it. This is crazy....I have had to send unit to shop TWICE in 10 months.
     
    FlexinTarzan, Jul 29, 2016
    FlexinTarzan, Jul 29, 2016
    #2963
  5. Jul 29, 2016 #2964
    Mark Kling

    Mark Kling Technology Contributor

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    And what RMA number was it assigned and what reason did you send it back in? There is so much information posted I need to narrow it down....:rolleyes:

    Thanks,
    Mark
     
    Mark Kling, Jul 29, 2016
    Mark Kling, Jul 29, 2016
    #2964
  7. Aug 2, 2016 #2965
    Voyager XII Rider

    Voyager XII Rider Light Load Member

    66
    14
    Jan 16, 2015
    0
    Mark,

    Is there a truck restriction on Beaver Ruin Road between I-85 exit 102 and Indian Trail Lilburn Road in Norcross, GA? The TND-720 always tries to take Hubby around that spot. He tried 48'/96" settings to see if it was an STAA problem, but the two suggested routes were the same either way, so that must not be it. The 720 doesn't have any objections to Hubby being on Beaver Ruin on either side of that area. We were just wondering what the problem is with that short stretch of road. Thanks!
     
    Voyager XII Rider, Aug 2, 2016
    Voyager XII Rider, Aug 2, 2016
    #2965
  8. Aug 2, 2016 #2966
    Mark Kling

    Mark Kling Technology Contributor

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    Can you PM me the start/stop Locations.

    Have you tried car mode?

    Thanks,
    Mark
     
    Mark Kling, Aug 2, 2016
    Mark Kling, Aug 2, 2016
    #2966
  9. Aug 2, 2016 #2967
    billindelicato

    billindelicato Light Load Member

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    Aug 24, 2015
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    Any issues with dock and 720? Tried updating maps today... Dock kept crashing
     
    billindelicato, Aug 2, 2016
    billindelicato, Aug 2, 2016
    #2967
  10. Aug 2, 2016 #2968
    Mark Kling

    Mark Kling Technology Contributor

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    Not that I know of. You tried to restart your computer?

    Thanks
    Mark
     
    Mark Kling, Aug 2, 2016
    Mark Kling, Aug 2, 2016
    #2968
  11. Aug 2, 2016 #2969
    billindelicato

    billindelicato Light Load Member

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    Aug 24, 2015
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    Yes... Both laptops that I've tried it on... Both same results get the notification that there is a map update and it then "not responding " the just shutting down completely
     
    billindelicato, Aug 2, 2016
    billindelicato, Aug 2, 2016
    #2969
  12. Aug 2, 2016 #2970
    Mark Kling

    Mark Kling Technology Contributor

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    Ok, I am home now... I see the same thing on my 720... let me check other models.

    Update - Dock Servers are having some issues. No est time of back on line ATT.

    Thanks,
    Mark
     
    Last edited: Aug 2, 2016
    Mark Kling, Aug 2, 2016
    Mark Kling, Aug 2, 2016
    #2970
    billindelicato Thanks this.
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