Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Ok, I am home now... I see the same thing on my 720... let me check other models.

    Update - Dock Servers are having some issues. No est time of back on line ATT.

    Thanks,
    Mark
     
    Last edited: Aug 2, 2016
    billindelicato Thanks this.
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  3. Voyager XII Rider

    Voyager XII Rider Light Load Member

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    I hope I just sent you a PM. I did if it is what is now called a "conversation". I usually don't ask Hubby to do very much that he doesn't have to do while he is on the road. He doesn't have much patience anyway, and if I can't tell him step by step how to find what I want him to change on the TND-720, he gives up quickly. But I can try changing to car mode as an experiment after he gets in, if you want. Thanks!
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    If in truck mode and will not route change to car mode.

    If in car mode -

    Routes okay - then truck restriction, Either Non-STAA route, weight restrictions, or incorrect restriction.

    If will not route - Then map issue. Could be many things. Post information and I can verify in the map data.

    Thanks,
    Mark
     
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  5. Mark Kling

    Mark Kling Technology Contributor

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    Update -

    Car routes him on that road. I will verify with RM if any restrictions.

    Thanks,
    Mark
     
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  6. FlexinTarzan

    FlexinTarzan Medium Load Member

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    Ran I22 East above Birmingham, AL to US65 south to I20E. TND720 does not recognize this NEW route and kept wanting to route me thru old US78 though the 12 mile stretch to I20. Is there a new map update to resolve this ?
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    New Maps in testing show

    I-22
    CR-77 - 2 mile
    I-65 - 2.6 mile
    I-20

    Thanks,
    Mark
     
  8. Truckersheldan

    Truckersheldan Light Load Member

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    Just want to send out a big thanks to Mark for his recent help with my 510 GPS.
    Mark,
    Your help and resolution to my problem with my 510 was greatly appreciated. I have only used Rand McNally GPS since my first purchase of the 510. Maybe I'm a rarity but I can truthfully say I have not had any problems until the one you helped resolve. The only time I ever got in trouble was in New Jersey when I thought I was smarter than the GPS. My new 530 is working just as well and look forward to many years of use. I am sure many people know as well as I do the great asset we have with your availability to help with our problems and questions. I hope anyone considering purchasing a GPS takes into account the edge we all have with your help and decides on Rand McNally.
    Thanks !!!
    Truckersheldan
    Dan
     
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  9. mpow66m

    mpow66m Medium Load Member

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    Is RM ever gonna calculate the ACTUAL miles to a travel center ect when put in GPS?.I put in a Pilot that was calculated 29 miles away,but when i put it in the GPS it was actually 42mi.Can you please fix this.
     
  10. Mark Kling

    Mark Kling Technology Contributor

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  11. Mark Kling

    Mark Kling Technology Contributor

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    In a search you get " by the way the crow flies" , this is a norm since the GPS has no idea which way you are going to drive to get there. Once you route to it then you will get true miles. A hint ... add about 15%.

    Thanks
    Mark
     
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