Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    :confused::eek::oops::rolleyes:
     
    MidWest_MacDaddy Thanks this.
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  3. jspyderr

    jspyderr Bobtail Member

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    tnd 730, new as of Thursday. I have owned several models of these over the years so I'm not new to them. my question is: did RM reduce the volume of the speaker by 50%? I can barely hear that it said anything most of the time and when I do hear it, its not loud enough to understand it. Out of the 5 volume bars, the first 3 do virtually nothing, and the last 2 start to get loud enough to hear in a perfectly quite area. Running my old unit and the new unit side by side and the old one is at least twice as loud. I tried resetting the unit and then a diagnostic repair with no change. any help would much appreciated, kind of useless the way it is :-(
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    The speaker is hardware.. resetting and doing a diagnostic does nothing. That would be like shutting your truck off and then turning back on to fix a flat.

    Contact RM Customer Support if still in warranty.

    Thanks,
    Mark
     
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  5. marinegordon

    marinegordon Light Load Member

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    Just bought the rand mcnally 70 tablet I had the Garmin 770 before and I can connect it to my phones blue tooth for traffic updates and such. Do you have to update this 70 tablet before it will let you connect your phones Bluetooth for Internet usage
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    No. Just enable Bluetooth in the settings

    Thanks,
    Mark
     
  7. jspyderr

    jspyderr Bobtail Member

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    Thanks Mark, I will contact them Monday, when they are available. I realize the speaker itself is hardware, as I'm sure you realize it is controlled by software. The speaker does work, just at a reduced volume from other models I have used. On the weekend, updating software was something I could do on my own, to see if they updated the way the speaker is controlled. Then I could also ask other users: if they experienced reduced volume on this newer unit. If so, was there a fix I could do, or is this just not the gps for me. I'm going to infer that you believe it is not normal, it is not something I can fix, and I will have to start the warranty process on my 2 day old unit. Gotta be honest, I was really optimistic that with each model they were making them better, not a great start. (the reset button, should be bright red and easy to push, instead of on the back requiring a pen)
     
  8. Dieselboss

    Dieselboss Technology Contributor

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    On that tablet - use WiFi for free traffic, weather, fuel prices, internet, apps, updates. Not Bluetooth. Turn on WiFi hotspot on your phone or Mifi or Jetpack, etc. Then connect the tablet to that hotspot.

    I'll tell you what the Bluetooth is good for though - wireless connect to an external speaker. Hear the GPS much louder, or watch movies / YouTube in richer stereo shewn you're not driving, etc.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    More a firmware OS type of function. If only a few days old where did you buy? If truckstop usually you have a 2 week grace period to exchange.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Guess I should have read a little closer . Lol

    Thanks,
    Mark
     
  11. marinegordon

    marinegordon Light Load Member

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    My old gps the Garmin 770 used bluetooth for data and in my phone settings it says the same for this tndt70 enable bluetooth for the Internet.

    Unfortunately I am on the att unlimited plan which doesn't allow for Hotspot or tethering so I believe it is causing the error and for it not to connect.

     
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