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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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Page 333 of 470
  1. Nov 23, 2016 #3321
    mc2

    mc2 Bobtail Member

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    Likewise for me, except that mine took a little under 2 hours - woohooo!

    Mark, is there any word yet on what changes were made, other than new maps (if any)?
     
    mc2, Nov 23, 2016
    mc2, Nov 23, 2016
    #3321
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  3. Nov 23, 2016 #3322
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    Version.

    Thanks,
    Mark
     
    Mark Kling, Nov 23, 2016
    Mark Kling, Nov 23, 2016
    #3322
  4. Dec 1, 2016 #3323
    Flyer

    Flyer Light Load Member

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    Jan 20, 2008
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    Mark, I forgot the instructions for transferring my POI's from an old unit to a new unit. Could you provide the steps please. Second, bought a recon 730, it has been working intermittently for the last week. Should I try to repair the files from RM Dock or....? Thanks
     
    Flyer, Dec 1, 2016
    Flyer, Dec 1, 2016
    #3323
  5. Dec 1, 2016 #3324
    Mark Kling

    Mark Kling Technology Contributor

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    Just move the Navi/User files/folders and the RM/User files/folders from the old unit to the new unit.

    Define intermittently..

    Thanks,
    Mark
     
    Mark Kling, Dec 1, 2016
    Mark Kling, Dec 1, 2016
    #3324
  7. Dec 1, 2016 #3325
    Flyer

    Flyer Light Load Member

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    Jan 20, 2008
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    Mark, I have the unit at the house. It won't even connect to the dock and Windows 10 says it can't see it. This was a refurb I bought from the RM website. It will turn on and everything comes up on the screen. I connected a new 730 I have and it connected to Dock right away
     
    Flyer, Dec 1, 2016
    Flyer, Dec 1, 2016
    #3325
  8. Dec 1, 2016 #3326
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    I do have a way, the old DOS way to get your files off the old unit... it will require an SD Card... does not have to be a big one.. I normally use a 500mb one.

    Micro SD Card will have an .exe on it, insert, unit boots up into the shell. Then you just have to work your way around the directories and copy/paste...

    You are using the RM USB cable correct?

    The old unit is what model?

    Thanks,
    Mark
     
    Mark Kling, Dec 1, 2016
    Mark Kling, Dec 1, 2016
    #3326
  9. Dec 1, 2016 #3327
    Flyer

    Flyer Light Load Member

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    Jan 20, 2008
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    Says "USB" device not recognized". Using a brand new RM cable. I would just really like to get my fuel miles and gallons off of the malfunctioning unit and turn this one in for warranty.
     
    Flyer, Dec 1, 2016
    Flyer, Dec 1, 2016
    #3327
  10. Dec 1, 2016 #3328
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
    0
    Start a Conversation with me. I will have to send the .exe via Hightail. E-Mail's will strip it off.

    Once you have it I will have to call you and walk you through the directories.

    Thanks,
    Mark
     
    Mark Kling, Dec 1, 2016
    Mark Kling, Dec 1, 2016
    #3328
  11. Dec 1, 2016 #3329
    Flyer

    Flyer Light Load Member

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    Jan 20, 2008
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    Got it to connect, ran the diagnostics, said 33 files were corrupt. Repaired 33 flies, repair complete. Good to go ?
     
    Flyer, Dec 1, 2016
    Flyer, Dec 1, 2016
    #3329
  12. Dec 1, 2016 #3330
    Flyer

    Flyer Light Load Member

    183
    88
    Jan 20, 2008
    0
    Got it to connect, ran the diagnostics, said 33 files were corrupt. Repaired 33 flies, repair complete. Good to go ?
    And do you just copy and paste the custompoi.db file ?
     
    Flyer, Dec 1, 2016
    Flyer, Dec 1, 2016
    #3330
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