Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Flyer

    Flyer Light Load Member

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    Got it to connect, ran the diagnostics, said 33 files were corrupt. Repaired 33 flies, repair complete. Good to go ?
    And do you just copy and paste the custompoi.db file ?
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Copy the Navi/User and the RM/User off the old one and paste to the new one.. Suggest you copy/paste to Desktop that way you have the files you need stored on your desktop.

    Thanks,
    Mark
     
  4. LuckerTheTrucker

    LuckerTheTrucker Bobtail Member

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    Dec 4, 2016
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    Couldn't find the specific thread for RM, so I'll post here. I had a map update, went to update and said it had 64 missing files. Went to repair itself and it keeps repairing the same files over and over again. What could be the issue? Had SD CARD 32GB inserted but took it out. Would love someone's help. Thanks!
     

    Attached Files:

  5. ExOTR

    ExOTR Windshield Chipper Extraordinaire

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    Fort Worth, Tx
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    Why not just call tech support? Number is on their website...
    Or reset the unit to factory default, and retry installing the updates?
     
  6. LuckerTheTrucker

    LuckerTheTrucker Bobtail Member

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    Dec 4, 2016
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    I have tried factory resetting it. Tech support isn't open till Monday and I gotta use it now...not wait till Monday. If anyone knows what the issue could be, It would save me some hassle
     
  7. Nukem

    Nukem Road Train Member

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    Virginia Beach, VA
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    If your maps are loaded on the SD card then the unit won't properly work without it.

    When you mean "keeps repairing itself" do you mean that it's in an endless loop or does it finish and say repaired?
     
  8. Mark Kling

    Mark Kling Technology Contributor

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  9. Mark Kling

    Mark Kling Technology Contributor

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    Maps do not download to the SD Card. You can push Apps and the Dash Cam to the SD Card.

    I am writing up a step by step procedure which will be posted here shortly.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Do the instructions in the attached.



    Thanks,
    Mark
     

    Attached Files:

    LGarrison Thanks this.
  11. LuckerTheTrucker

    LuckerTheTrucker Bobtail Member

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    Dec 4, 2016
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    Thank you so much you are awesome. I'm doing it now and I'll let you know what happens. I'm beyond excited.
     
    LGarrison and NavigatorWife Thank this.
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