Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. skulldrinker

    skulldrinker Light Load Member

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    I pressed so fast with out my glasses that I'm not sure but I think it was RM something. I did see it say download size 1.6G but I was confused about the New or ALL option. I pressed ALL before I saw the instructions. And like I said it didn't seem to update because it was over in an instant and never proceeded to the next stage.
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    That would have been the RM Services... No problem.. nothing that cannot be fixed.

    Thanks,
    Mark
     
  4. skulldrinker

    skulldrinker Light Load Member

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    I was only asked once.
     
  5. skulldrinker

    skulldrinker Light Load Member

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    The 3.9G download came up so I pressed download and then I get not enough room message. I have a 64G sd card in there but it doesn't want to see it I guess.


    20161208_000330.jpg the
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    It will not push to the SD Card. I got two of the 3 procedures written yesterday/last night.. I write the Procedures step by step as I do it so it is a little time consuming. I do this as to not miss a step or in your case press "all." I also had to do variables on each step to make sure each step works.

    We have to get your RM Launcher back on the right build.

    If you have time after 10am EST I can remote into your computer and see the tablet connected to it and clean up the internal storage.

    Just hang on.. at this point we need to do clean up before we can restore.

    Thanks,
    Mark
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Let me know if available... getting it "cleaned" up should take about an hour to include getting your correct downloads going.

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    Anybody else having issues loading the new RM Services (Launcher)/Version/Maps?

    Thanks,
    mark
     
  9. Inthedark

    Inthedark Light Load Member

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    TND 730
    Did a dock update, now none of the truckstops (i.e. Pilot, TA...) appear on the screen. The poi are selected under preferences. I can search a route, and it does show how far they are. Just not visible on the screen. Wal-Marts show up...

    I don't have my laptop with me (of course).

    Any suggesting on what to try would be appreciated.
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Let me look at this..

    Thanks,
    Mark
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    Tablets.. a new update was pushed today... for the RM Launcher. If you have already done the updates pushed about a week ago this will be a fast install. IF you did not do the Map update yet, this update will be pushed when you do the map update.

    Thanks,
    Mark
     
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