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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mar 26, 2017 #3611
    Mark Kling

    Mark Kling Technology Contributor

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    I am not putting you off, but expressing your thoughts here about a business decision that is beyond my control would just lead to back and forth posts. Call RM CS where they keep tracking of customer issues at a higher level.

    I will post info in a few days on the 740.

    Thanks,
    Mark
     
    Mark Kling, Mar 26, 2017
    Mark Kling, Mar 26, 2017
    #3611
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  3. Mar 26, 2017 #3612
    tow614

    tow614 Road Train Member

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    Perhaps i shouldn't mention this here but i remember when my 710 crashed as a result of some kind of map licensing deal. I had purchased the lifetime updates for that unit and Rand McNally actually gave me what they called a refurbished 720 to replace it for free since i paid for the updates. I had already bought a 720 so i gave the free one to my son in law..lol

    I will be watching for the info on the 740...

    Thanks again...
     
    tow614, Mar 26, 2017
    tow614, Mar 26, 2017
    #3612
    Mark Kling Thanks this.
  4. Mar 27, 2017 #3613
    SLCTrucker

    SLCTrucker Medium Load Member

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    IMG_4484.JPG So this has been happening more & more on my TND720.

    All the settings are correct but it just will not calculate some routes.

    They routes are legal.

    Any ideas what's happening?
     
    SLCTrucker, Mar 27, 2017
    SLCTrucker, Mar 27, 2017
    #3613
  5. Mar 27, 2017 #3614
    Mark Kling

    Mark Kling Technology Contributor

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    Yes, map corruption on the DCA's which are regions in the Map Database.

    Start a conversation with me and give me your Name/address (no po boxes), phone/email and I will send you an updater card to fix the maps you have.

    Thanks,
    Mark
     
    Mark Kling, Mar 27, 2017
    Mark Kling, Mar 27, 2017
    #3614
  7. Mar 27, 2017 #3615
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    I also forgot to ask,,, what kind/size of SD Card are you using?

    It should only be a 8gb or 16gb, class 4-10, with a "C" around the class (number) on the card. If it is bigger than 16gb or has an "U" around the class it is the wrong card and will cause your issues.

    It can be corrected with the right SD Card and "faking" the Dock out to download the maps again.

    Thanks,
    Mark
     
    Mark Kling, Mar 27, 2017
    Mark Kling, Mar 27, 2017
    #3615
    SLCTrucker Thanks this.
  8. Mar 27, 2017 #3616
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Remember the TND-740 is the next generation of TND, not Tablet. Therefore it does not have a browser capability.

    Thanks,
    Mark
     
    Mark Kling, Mar 27, 2017
    Mark Kling, Mar 27, 2017
    #3616
    tow614 Thanks this.
  9. Mar 27, 2017 #3617
    tow614

    tow614 Road Train Member

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    Exactly what draws me to it so much..
     
    tow614, Mar 27, 2017
    tow614, Mar 27, 2017
    #3617
  10. Mar 27, 2017 #3618
    jtaran06

    jtaran06 Road Train Member

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    Just "playing" with it a bit what do you think?


    Pretty cool your daughter was on air!!
     
    jtaran06, Mar 27, 2017
    jtaran06, Mar 27, 2017
    #3618
  11. Mar 28, 2017 #3619
    SLCTrucker

    SLCTrucker Medium Load Member

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    Salt Lake City UT
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    Thanks Mark, I will check the card when I get to the truck in a few days...
     
    SLCTrucker, Mar 28, 2017
    SLCTrucker, Mar 28, 2017
    #3619
  12. Mar 28, 2017 #3620
    BlackThought

    BlackThought Medium Load Member

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    Jul 22, 2014
    Memphis,TN
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    Is there nothing I can do for my low audio.


    And why are some streets not found. I tried routing to Airlie Pkwy in NC and the street doesn't show
    Used Google maps to get lat and longitude and it routed me there just fine.
     
    BlackThought, Mar 28, 2017
    BlackThought, Mar 28, 2017
    #3620
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