Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

I got in touch with customer service. The servers were down. I just connected and registered.

 

Nope..

Thanks,
Mark

 

Dock and weather was down also.. I verified Dock and weather are working now.

Thanks,
Mark

 

Inrix for traffic.. No receiver, strictly Internet based for traffic.

Thanks,
Mark

 

For traffic I see traffic in LA, but I am working with my boss in determining how to use it for detours like prior models.. so bear with me for a day or two.

Thanks,
Mark

 

Turn on Hidden Files and folders, connect to computer.

You will see a .navi folder.

You will need to move the .navi/user files and the .navi/RM/user files also... (in the RM/User, only the DB's, no folders.)

Then move to same location on the OD Pro 8. (turn on hidden files and folders).

<<>>

Once moved, on the TNDT80, delete the following.

.navi/User - all files to include any files in the subfolders. leave the subfolder shell alone.
.navi/logs - delete all log files
.navi/RM/User - all files, leave any folders alone along with the MyCustomPOI.db and FuelBrandFilterFile.db alone.

.navi/navi_version.txt - delete.

On the tablet root, delete any files in the
DCIM
Download
Lost.dir
Movies
Music
Pictures
Podcasts
Ringtones

Uninstall any Apps you loaded.

Then under settings/backup&reset/Right side - personal Data - factory reset.

NOTE... Factory Reset will not delete the .navi files and the above mentioned. It will take your tablet back to a prior version, but the Maps are still the latest that you have downloaded.

Once the new person does the onboarding (registration) they will be prompted for updates for the RM Launcher, RM Services, Toll, and Truck GPS version. If the "B" model they will get an update for the Onboarding also.



Thanks,
Mark

 

OHHH
Yeah very good point I haven't seen the truck stops with the new 740 yet or any pac specials. but yeah definitely go that route.

 

Yeah I wouldn't be wasting a penny at a truck stop if I had to pay cash, I'd find it at a respectably marked up price.

 

Thank you