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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Sep 12, 2014 #391
    davidcruz

    davidcruz Bobtail Member

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    davidcruz, Sep 12, 2014
    davidcruz, Sep 12, 2014
    #391
    Mark Kling Thanks this.
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  3. Sep 15, 2014 #392
    moosc

    moosc Road Train Member

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    Mar 5, 2009
    Lincolnton NC
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    Can i import my favorites from my garmin to thr 730? How difficult to add custom poi?
     
    moosc, Sep 15, 2014
    moosc, Sep 15, 2014
    #392
  4. Sep 15, 2014 #393
    Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    If the file is a .csv file it can be imported to the TND via the Dock. On the dock click the right arrow and you will see "Add Locations", click on that. Pick which one you wish to import, the click on it (POI, Alert POI, Address Book). It will pop up a screen and you will need to find the location of the file you wish to import. Once you click on the file to import the Dock will tell you if imported ok or not. Disconnect your TND from the computer and plug into an AC or DC source. On boot up it will ask you to import the file.

    Once done it should tell you how many fail to import if any. To see the failed records reconnect the TND back to the Dock and on the Add Locations screen you will see a new icon for the failures.

    The .csv file does have to be in a certain format. Most of the time the failures are format related.

    Thanks,
    mark
     
    Mark Kling, Sep 15, 2014
    Mark Kling, Sep 15, 2014
    #393
  5. Sep 17, 2014 #394
    ghostrunner59

    ghostrunner59 Light Load Member

    57
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    Jun 18, 2012
    Missouri
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    Mark my 720 is saying same thing that my map is over one year old. I checked and am on version 2922 and unit is saying up maps are up to date. It seems best I can remember was last year early summer for the map update. Why is it so long?
     
    ghostrunner59, Sep 17, 2014
    ghostrunner59, Sep 17, 2014
    #394
  7. Sep 17, 2014 #395
    double yellow

    double yellow Road Train Member

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    Aug 28, 2011
    State of Jefferson
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    Because they would rather add features than maintain their product. Funny that they can print a new atlas every year, but releasing an updated map file? Can't be bothered...
     
    double yellow, Sep 17, 2014
    double yellow, Sep 17, 2014
    #395
  8. Sep 17, 2014 #396
    mattbnr

    mattbnr Road Train Member

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    I actually think the support is great. Not only can you call rand support but you have this thread here to post an I'm sure if need be mark would call/email/mail you something to get the problem solved.
     
    mattbnr, Sep 17, 2014
    mattbnr, Sep 17, 2014
    #396
    SavageSam Thanks this.
  9. Sep 17, 2014 #397
    moosc

    moosc Road Train Member

    3,284
    1,172
    Mar 5, 2009
    Lincolnton NC
    0
    My garmin dezl gets a map update every quarter for lifetine. And free. Just not sure I'm ready to leave garmin just yet.
     
    moosc, Sep 17, 2014
    moosc, Sep 17, 2014
    #397
  10. Sep 17, 2014 #398
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Some things going on at the business level in regards to the new maps. I did ask RM if they have a release date.

    Thanks,
    mark
     
    Mark Kling, Sep 17, 2014
    Mark Kling, Sep 17, 2014
    #398
    ghostrunner59 and SavageSam Thank this.
  11. Sep 17, 2014 #399
    miakica

    miakica Light Load Member

    239
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    Mar 17, 2008
    Great White North
    0
    Hi Mark,

    I'm on a 2GB data plan, so I don't want to go through all the posts...

    I'm planing to get a 730LM, and I curently have 720.

    Can I import my address book and truck preferences with the RM dock?

    Thanks
     
    miakica, Sep 17, 2014
    miakica, Sep 17, 2014
    #399
  12. Sep 17, 2014 #400
    Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    I do believe that if you do a backup of your 720 and then a restore it will move over your user files. Truck preferences will not move as that is not a user file.

    The Dock will pop up a msg letting you know that you are not restoring to a 720, just say ok.

    Verify the files such as address book, mileage, fuel (if used). If you are going to sell the 720 I can tell you what user files to delete to clean it up.

    Thanks,
    mark
     
    Mark Kling, Sep 17, 2014
    Mark Kling, Sep 17, 2014
    #400
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