Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

I wanted to know if the USB cable that came with the tnd for hooking up to the computer would work. I should have been a bit more specific.

 

I have the RM 510tnd. I can send the serial number if needed. I would just like to update it. I suspect the USB port has gone bad as it will only charge the unit, jot sync it.. I've tried powered USB hubs, resetting the device, different USB cables and different pcs.. All to no avail.
I will even send it off and have it repaired but I sent RM support a email about the problems and asking for out of warranty repair work.. But I just keep getting back blank emails. No attachments or anything.
Any help would be much appreciated as I would really like to use my unit and not have to buy a new one.

 

While I know you said you don't want to buy a new one, the cost to repair it will probably outweigh the cost of buying a new one.

The TND730(newest one), is actually on sale right now at amazon.com for 299.99, thats a pretty #### low price. the TND720(old version), is also 299, and the TND530(smaller screen, new version) is also 299.99

So basically you grab the newest, for the same price as the inferior models.

 

I have the 520 and when i connect for updates it downloads them and then I click ok to transfer them. Then that's all that happens. I then hook up to power like it use to say for updates to install but now nothing happens. When I hook up to power the unit just boots up like normal. How do I know if I'm getting all the construction updates and whatever else I think the POI also. Are they getting installed? How would I verify?

 

Reconnect it to the computer after you have already updated it and let the unit boot once, then simply shut it down and reconnect, it should say no updates are available