Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

trying to be polite here... i met Mark at GATS last year, he and the other techs looked at my 720 and quickly swapped it out for a working unit while apologizing for my problems. Mark has also on his OWN time late at night connected to one of my units to fix issues. i hear CR England is now putting gps units in their trucks. sounds like a perfect answer to your issues.

 

Just now?
A lot of companies already have Qualcomm Units and the newer ones already have Navigation

I think they have to pay for it, but don't know that part of it.
It was enabled/working at Swift
It's total junk though.

 

This has been fixed. It should be on the next version. I am not sure what version will be pushed with the new maps at this time or if they will stay with 3322.

Thanks,
Mark

 

*Grinning* That other guy is just taking another jab after a mod already said to stop. But he's trying to be "polite".

Mark, I'm sorry I called you a tool it was out of frustration.

 

Mark,

I have a TND 720 and haul gas and diesel (transport tanker) and a couple of times, my GPS routed me thru residential neighborhoods by means of "shortest or fastest" route calculation (setting made no difference which way I set it).

My question is can I tell the 720 I am hauling HAZMAT and NOT route me thru residential neighborhoods?

Thanks in advance.

Mike

 

Truck Tools/Truck Info/HazMat Type.

Thanks,
Mark

 

I have taken a lot of brow beating since starting on TTR, I usually don't take anything personally on this site as I know the level of frustration a driver faces daily. I drove OTR for 4 different companies for 3 years. I am trying to take support for the RM TND line of products to a different level by providing you the user another means of support no matter what day of the week or what time. Yes, you read that right.

I can resolve some issues and some issues I cannot resolve as they are out of my pay grade. Those I cannot resolve I try to find another solution if possible.

I have been with the TND since the first prototype back in 2008.

So long as you post your issues and try not to make it personal I don't have any issues working with you on this site or offline be it via E-Mail, remoting into your computer to see the TND, in person (if around my area), or by phone.

Thanks,
Mark

 

I think I had that set Mark, but I'll recheck. Thank you for the fast reply!

Mike

 

If you did and it routed you wrong, let me know where, street/city/state.

Thanks,
Mark

 

I did have it set to flammable liquids and in the truck mode. Starting a new fuel transport job tomorrow. I'll download the latest updates and try the TND 720 out on my new job and let you know.

Thanks again Mark.