Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. pete159

    pete159 Light Load Member

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    i was in kentucky and wanted to go back home to toronto and the TND 500 said to go to the fort erie border instead of the going up the i75 to the detroit windsor border which is much closer. Why did it do that?
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Where in KY? good question... once I get your starting point I will try that here..

    Did you have everything set to allow in route settings?

    Thanks,
    Mark
     
  4. pete159

    pete159 Light Load Member

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    mississauga
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    I have them all set to allow everything and had it set to fastest route as you said to.
    As a new trucker I almost ended up following the first route it gave me, thankfully i asked another trucker and he told me to go to to ambassador bridge.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    What city in KY did you start from?

    Thanks,
    Mark
     
  6. pete159

    pete159 Light Load Member

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    It was watson KY
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    I do not see a Watson, KY on the TND. Did you pick a city close to Watson?

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    Last edited: May 26, 2010
  9. HaulnHorses

    HaulnHorses Light Load Member

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    Ok Ive had a 500 from almost day 1 and just bough the 700. Updated the 700 out of the box using my computer all is well. Come home this morning not thinking I plug my 500 into the computer and press update. All was well on the computer end, said completed etc. I tried booting up the 500 and I get an error now.

    Says Fatal Application Error Cannot start the main navigation engine! Please try again. I tried again with no luck. HELP!

    [​IMG]

    Can I not update the 500 and 700 on the same computer? I only have one laptop.

    Thanks
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Both can be updated on the same computer, but not at the same time.

    Try resetting the TND by the reset button on the back and then try to reboot. Let me know what happens after that.

    Thanks,
    Mark
     
    HaulnHorses Thanks this.
  11. HaulnHorses

    HaulnHorses Light Load Member

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    Reset did not work. Same thing wont start up.
     
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