Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

i am new to this forum and i saw that you were helping another driver with his tnd 710 mine also will not connect to my computer now although it did allow me to put the first update into it. I'm am using a dell with windows 7 64 bit any suggestions would be helpful

 

Unfortunately I have joined the club of the loose power conector thingy..lol #### thing wont stay in. Anybody try any homemade fixes?

 

Yeah..Ive squeezed it..looped the cord so it would stay angled..but I run NYC,NJ,Long Island alot so all the potholes do is just jiggle the thing right out of however which way I had it "hooked" up lol

 

I was driving in New York the other day I saw a VW disappear in a pothole. I think in future models the usb port should be on the bottom of unit. I have had A TomTom for about 4 years the usb port is on the bottom. I have never had a problem with it when comes to getting power. That way the cord does not keep vibrating up and down which can not be good for the usb port. I have already sent one 700 back after 3 months because the usb port got so lose it would not take power or charge up any more. I drive three different vehicles (sometimes all three in same day) that I can use my gps in. So the unit does get moved a lot, but my TomTom also goes with me I use it as a back up. TT gets used sometimes as main unit unless I know I am going some place that has truck restrictions. I found in my area many mistakes on the 700 mostly when tells me that I can not use one certain road that I have been driving a truck on for 15 years. It has been reported and will check when the next update comes up if it is still that way. If it is not fixed I will have more routes to be reported that sent me way out of the way when I knew the way to where I was going.

 

The route I have the main problem with is in the Hartford and New Haven area.