Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Mark....I rebooted and ....it is still wrong. We still have a couple days until we get home, hopefully it will correct itself by then. I will keep you posted. Thank you!

 

just downloaded new version will keep u posted on results,,thnx for the info/help.

 

LOL.....Just as I went to turn it off, guess what? It corrected itself. Thanks Mark.....*S*

 

i go thru az and new mex just about every other week,,lots of issues with route caculations,,but have found that others with different brand units have similar problems,,may just be the area(s)

 

Mark, I have the TND700 and have noticed the following issues... but don't think that I dislike the unit. I am for the most part really impressed. Here are the issues...

1. There are addresses that it says does not exist... some places have been there for a while too and yet the gps says it's not in their address book. I have relayed this info to Rand but I don't get back any kind of reply as to what they are doing about it

2. Still shows the truck speed limit in Illinois as 55... have told them about that as well.

3. Lag time... for example have passed an exit and 20 seconds later, the gps finally passes it. This could be an issue if looking for your turn in a major metro area like Chicago

4. In Regina, Saskatchewan there is a bypass around the city that is called the ring road, trucks use it all the time to go towards Alberta, Saskatoon or if going east, towards Winnipeg. I was on it the other day going to an industrial park at the north edge of the city and as I passed an exit it flashed that I was on a restricted road and could not clear the bridges... not one bridge had a clearance less than 14'5... it actually cancelled the route and keep warning me I was on a restricted road.

Hopefully these issues can be addressed

Thanks,
Chris

 

Thanks Mark... I'll get back to you as soon as I can... the lag time is not an issue all the time, it just has done it on occasion... also I did an update last night and will see if the addresses are in there or not. If not, I will email you.

 

Mark, I just updated my TND 500 and still getting that some of the map regions used here are expired please go to randmcnally.com to purchase additional licenses when trying to to route anywhere in AZ or NM not sure know OK TX CA are good through can you please help even if I got to download and update the complete 2.6gb map datebase lets get this fixed Im really tired of having to use my garmin and TND 500 just because I cant route to address that the TND 500 finds but wont route to with that warning popping up thank you