Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Well I upgraded to the latest update a couple weeks ago. Added via points, but it still doesn't show you the whole route. I have a 500 T5B.

Since upgrading I've been having a lot of problems. This morning I was on the west end of I-80, at the rest area in Ohio. Near Portage. It took 40 (forty) minutes to calculate how to get to Baltimore. It has never done this. A short while later I had my first Navi.exe error.

After it calculated, it was about 40 seconds behind where I was. I was 3/4 past the exit I was supposed to stay left on and it said "stay left...". I did not turn it off and it only did this once.

I also went into a pilot and tried out a 710. I was amazed at how much faster this unit is, even compared to my unit freshly rebooted. It is so much smoother at everything. The detail while zoomed out was also much better. It also showed the entire route properly while zoomed out, instead of just drawing a straight line from start to finish.

Overall after waiting 18 months since I bought this unit, I'm still thoroughly disappointed. Rand did fix a lot of problems but there's still serious flaws, slow zooming around the map, lack of detail zoomed out, and multi-stops still aren't complete and take forever to fill in. The unit keeps bugging me for a map update, yet there doesn't seem to be any available. Canadian data is still 10-15 years old in some cases.

 

Well Brought a 710 took it out the box touch screen way off hit go to map and truck tools open could return to main couldn't power off now doing a 5 hour update to see if that fix it 213 of 294 files another 30 min and I will find out if it goes back or not so far it not getting a good review from me

Ok I lied it gonna take all night wish I had accident insurance I would use it fr a wheel chock
You would think that for that much money you could take it out the box and it would work fine

 

Thanks Was a little tired and flustrated when I posted this OK a lot tired had been up to long
I dont know what kind of update it was doing but it was over 100000Kb and called RandMcNally this morning he told me it was the screen alignment but because the alignment was so far off couldn't get to the alingment screen have to exchange it, I brought it at Wilco/Hess in Blacksburg SC hope I can exchange it at the one in Cottonwood AL if not RandMcNally told me to call them back and they will take care of it. As soon as they get me loaded here in Pearl, MS I'm headed to wilco/hess will update

 

Update due 6-15 not uploading just keeps saying come back 6-15

Among other improvements
1. Find dest by zip
2. Multiple stop
3. View mike marker
Etc

But won't upload do you got a fix for this ?

 

How do I know if I got that version

 

Will the update be ready tonight ?