Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

When you change any screen, like truck Info, give the TND at least 30 seconds to save the new information.

Screens are polled x amount of seconds each minute. For example the screen may be polled only every 20 seconds to see if any data fields have changed.

What you input or change is saved in a data field in the software. All computers poll these data fields every so often to see if the data has changed.

If you change a field like truck weigh and then power the TND off, once powered back on the data will stay the same as it was before you changed it. If you wait about 30 seconds then your new data will be saved upon power off. This is most important when you are shutdown and making changes to the TND. Give the TND about 30 seconds and then you can power the TND off without risk of new data not being saved.

Thanks,
Mark

 

A new feature in Version 1573 is the "current trip" folder. This current trip folder is basically a one time use for each route or trip. Once that trip is done all locations are gone in this folder.

Lets look at a Single Stop trip.

When you enter in your destination and hit "begin route" this location is saved in the history folder. Your TND also routes to this location. In addition the destination is now saved in the Set Destination\Multi-Stops\Current Trip folder.

Multi-stop trip.

If you use a route or stops frequently then it is suggested that you create those stops in a new Multi-stop folder.

Once you select that trip from a saved folder the destinations are now copied over to the "Current trip" folder. If you need to delete\add\rearrange any destinations then use the "current trip" folder. Any changes you make in the "current trip" folder does not affect your orginal Multi-Stop folder. As destinations are arrived at the location drops out of the "current trip" folder.

If you plan a route to a destination as as single stop, but later decide to add stops along the way, you simple add these as VIA points and now your "current trip" folder becomes a multi-stop. Note: any locations added as a VIA point does not get saved in the history folder.

You can skip the next stop from the Map screen, go to the bottom left and hit the COG, you will see on the next screen on the right side the button to skip the current destination.

If you are not in any type of routing the "current trip" folder cannot be accessed.

This folder allows you to make on the fly stops in your current routing.

Thanks,
Mark

 

Battery Life - usually it is good for 30 minutes. It was determined that this TND was not going to be used for hiking or walking around town. It was made primarily for in vehicle use, thus it would be on a power source.

Please list details on some of the issues you listed above. RM cannot check to see how the TND reacts unless given some details.

Thanks,
Mark

 

Do you have preferences\device settings\day/night map color set to?

day mode
night mode
auto mode

Thanks,
Mark