Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

who do i call to order a replacement stylus for my 710....

 

thx i can't beleve that big --- stylus realy fell down the defroster vent.....

 

I have a 510 with a few issues.

First the speaker quit working yesterday. If I plug the headphone Jack into my radio it outputs sound that way.

Second I have to delete the history before I can navigate to a new address. Generally I have to do it after every trip, but sometimes it's two trips, I've reached a Max of three trips before I had to to delete the history.

Third, every time I plug it into my computer it says to update it, but it always downloads and installs the same update.

I've had it for 5-6 weeks. Any ideas?

 

Completely dead. Last time it worked the sound kind of went static and quit. Tried the reset button.

Correct. Sometimes just one entry in the history and I have to clear it first.

It does say updates available.

 

Problems again with my 710. After my unit quit charging I used the ac plug and ran it off my 2000 watt inverter for a month until my new dc cord came.I also got a flash disk. Once back on the road it wont hold a charge. Battery was shot. Now after a month the screen is bright white without color or depth. All of the graphics are there just very very difficult to see. I must hold it close to my face to make it out. It did this a couple of times about a month ago but turning it off and back on solved it. I have pushed the reset numerous times and flashed it again without success. I will most certainly return it for another but need to buy something new until Rand replaces the piece of junk. After seeing all of the continuing problems with this unit I will purchase something else. I liked the features the Rand buy it just wont stay working. Numerous different problems for me. I got this unit in July of 2011 for almost $500.00.