Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Incorrect or outdated maps is not restricted to this maker. It is a general problem. It is so bad in the UK that they are arranging a government summit in March to tackle it:

http://www.bbc.co.uk/news/uk-16434183

""It is vital highway authorities, mapping companies and sat-nav manufacturers work more closely together to provide drivers with accurate, up-to-date information on traffic restrictions such as narrow roads or low bridges."


The whole industry uses its customers as unpaid product testers. Makers have no concept of proper product development, quality control and customer service.

North American governments should also step in and mandate some improvements, with suitable punishments for the laggards.

 

That's one thing I've never understood, since the government is the one that makes all the roads, why don't they have some sort of master record for all the infrastructure? Each province/state should be responsible for every foot of road and every bridge within their jurisdiction.

 

Mark there should be a way to disable tnd dock on boot right in the program itself.

 

I agree there should be, however they did not write that in. What I do is just go into MSCONFIG and de-select it on the startup tab. You'd be surprised at how many programs and utilities inject their stuff into startup.

 

Figured that I would update this, since it's not really fair to the unit once I figured out what it was.

Dealt with Mark quite a bit on this one. Despite being out of warranty, it was sent back a couple times, and got worked on. The customer service I received was amazing and it is very obvious to me that they care about their customers and making this product better.

Turns out that none of that stuff fixed it, and it turns out that the issue had nothing to do with the GPS unit itself.

Bought a cheap FM modulator for my iPod at a truck stop the same week my GPS started having problems. I run 98.1 FM on it quite a bit, since that gives me the best reception around Roanoke, and I spend more time there than anywhere I go.

For whatever reason, that FM modulator messes with a GPS signal when set to that station. Turning it off brings the GPS back to perfect, and it never acts up at all when set to any other station.

 

Just wanted to update my concerns. Mark replied quickly asked a few questions and said i was using incorrect cable for this unit. He sent me a new cable and it seems to have corrected the locking up problem. I ordered and installed new map update my other concerns are gone. I am now a happy camper. I would like to thank Mark for helping me and sending a cable free of charge even with my unit out of warranty now that's customer service

 

Maybe I missed it but have the 2012 map updates for the TND510 come out yet? Thanks.