Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Its fried from what I can tell, just like a brick with dc cord and usb to computer.

 

What's a recommend cable should I buy? The cable that came with it sucks and fall out after every tiny bump. So I bought another one and that makes the entire unit act crazy,turning the screen dark, won't turn on sometimes, also it lies and say I have a full charge when I know I don't.

 

Big congrats to Rand Mcanally for finally doing an actual customer satisfaction survey and in true RM fashion the survey is a POS. A few questions the first questions are a scale of 1-3 is 1 bad or is 3 Bad. The next are 1-5 and again no idea which one to choose. Lastly, it asks about using iPads and iPhones but don't try to use either to fill out said survey it won't work. Does RM research or test anything before release?

 

well,,latest update,,,unit is functioning correctly about 80% of the time now, still gets a little buggy in some areas but it is far better off than it was a few weeks ago,same problems as before but to a lesser extent,,is there anything left to try that we haven't already done? or should i box it up and mail it to you/rm and let you take a crack at it?

 

Just routing/staying on route