Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    I would need to know what set of maps you are on. Give me your serial number off the back please. If you have an older set of maps you would not have the latest truck attributes that deal with restrictions.

    Thanks,
    Mark
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Moving from the "Old" dock to the "New" Dock was required in stages. A lot of background "Cloud" work was done. This would allow you to point to the correct servers.

    The "New" dock should be open to all models now.

    Thanks,
    Mark
     
  4. flood

    flood Road Train Member

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    Dec 25, 2010
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    710-011930-el/11w12 v.1.1

    the prob with that part if I-410 is for some reason it thinks about 3 miles of it is not has-mat....? but it is and has always been the has-mat route from I-35 south to I-10 east... and I-410 (east or west) has always been the the has-mat route around san antonio....

    and why does it not route me from the east side of I-35 at ex 13 (laredo, tx.) under the freeway to the southbound ONRAMP to go south....? but wants me to go north for 5 miles to turn around and go south
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Thanks, you have the latest maps. Let me check on the next set of maps and see how it routes.

    Exit 13 issue has been resolved in next set of maps.

    Thanks,
    Mark
     
    Last edited: May 15, 2012
  6. Mark Kling

    Mark Kling Technology Contributor

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    Update - latest set of maps (not for sale yet) shows.

    Fastest route setting takes I-410 West while the Shorted route takes I-410 East. According to the route the ‘fastest’ setting will save you 7 minutes on the trip

    Thanks,
    Mark
     
  7. Clasix1055

    Clasix1055 Even when I'm wrong I'm right

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    Ok I did not read 345 pages but does anybody know what I need to do to expand the zip code search, they only let you put certain numbers in ?????? Also can i search by city or does it have to be zip code
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    You have City Center... what zip are you looking for?

    Thanks,
    Mark
     
  9. Ralph4159

    Ralph4159 Heavy Load Member

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    Sep 17, 2008
    Albuquerque, New Mexico
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    Does anyone use the 7" sun shade and do you like it?

    Also, with the TND 710, do you dim it or otherwise shut it off when going through weigh stations? I was wondering if the weighmaster might think it's some kind of small tv or something to bust me on.
     
  10. enforcer233

    enforcer233 Bobtail Member

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    Feb 19, 2012
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    Well to update again. This GPS lasted until the battery died, power cord still flashing, will not charge while the GPS is on, will not fully recharge the battery.

    Called RM Supervisor Dave and he said it sounds like the power board is bad, well no SH&%. This is what they told me the first time the unit quit working and this why I was so pissed about not getting this unit back for a third time. So it is off to the factory again.

    Also why cant RM use a box that fits in a UPS drop box? I have to drive 30 miles round trip to take it to a UPS store. Customer Support rating still ZERO!
     
  11. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Does anyone else have a problem with the way the current speed is shown. A round black ball with white letters and when you go over the set speed limit a small red line appears in a black background, very very hard to see, I would be much happier if it were a white ball with black letters and the whole ball turns bright red when u go over the set speed, if it wasn't for the audio prompt I would never know I was speeding and at some speed limits the audio prompts don't even come on so you don't have a clue that u'r speeding at all. The previous setup before the software update was much easier to see.
     
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