Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

ok so u wouldn't need to copy individual files eg: saved addresses from one unit to the other, correct?
yes Mb

thanks
John

 

I received my lifetime maps for my 500 and followed the directions...I didn't get a box indicating it's updating after 40 minutes...Help?!

 

I had it turned off and yes, it was plugged into AC(#1 on the list of instructions sent with it)...I followed them to a T...I just got off phone with support, they said there hasn't been a new database issued in a long time, I even told them mine was over a year old, they said the new one comes out in about 3 weeks and that it would update automatically when I plugged into TND...I have to say, that sounded strange that there hasn't been a new map update since I bought this unit almost a year and half ago...Can you confirm that?

I actually called twice and spoke to 2 different people, the first told me it had to be plugged into computer with Dock on to update, I told her the instructions don't say that, she put me on hold and we got disconnected...I called back and the 2nd person told me the above...

 

It said it would show a box as it updated, if I turn it on, it still says my maps are over a year old, I'm assuming nothing happened...WHen you say 8/19 and 2/19 are those dates?...If so, I bought mine 1/2011...SOmething isn't right...

 

I don't imagine the weather packet would be all that large. I have a good weather app on my phone and it hardly takes a bite out of my data plan. Hardly notice it in fact.

Mark


Sent from my DROID RAZR using Tapatalk 2

 

You are correct. It isn't very much. I just haven't piped up about it yet because I like to give you guys exact numbers when I provide test data and I don't have the precise usage number on it yet. Still playing with the scenarios because it has multiple weather screens that provide different data (temperature, winds, humidity, etc) and I want to make sure that one doesn't use different amounts that they others or something.

However, I can concur that it is not a significant data hit in relation to the average plans that drivers are using. Plus, you would not likely keep it constantly updating weather all the driving day in normal cases in my estimation either. It is rather awesome-looking though. I gotta hand it to Rand engineers on this feature...

 

The only thing that really bothers me about the 720 is that Pilot/ Flying J advertised it in Challenge magazine ( Pilot's in house publication) before RM even released the thing to the stores. I've questioned a lot gms about when it is supposed to hit the stores and havn't received anything but I don't know from any of them. I was told today though that they are clearence pricing the older ones to get them off the shelves. Good time to buy a 710 or 510 right now.

Mark

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