Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Did you do these steps?

1. Turn TND off.
2. Plug into AC.
3. Insert SD Card.
4. Turn TND on.

If so connect to the computer and see if you can see the TND as an external drive, then with the SD Card also inserted see if you see the SD card as an external drive.

Thanks,
Mark

 

One other note I found out yesterday... It refreshes more when you are zoomed in, smaller data packages. If you are zoomed out the refresh will be not as often but the data package will be bigger.

Thanks,
Mark

 

Unfortunately, Rand cannot control truck stops and when they receive them and display them. DAS has purchased them and DAS is the supplier to the truck stops. Rand would love them to be in the stores.

Thanks,
Mark

 

Try tapping with your fingernail. BTW - loaded/unloaded are not tappable.

If tapping with your fingernail is not changing the buttons then E-Mail me please.

Thanks,
Mark

 

When you are 1/2 mile away the top bar on the map (in a route) will show the address, while the bottom bar will count down/up the house/business numbers.

If you are in auto-zoom then the TND should be zoomed in.

Try taking it out of auto-zoom and see if that works. If it does then I have to verify this feature is set up in the auto-zoom fuction.

Thanks,
Mark

 

Two entirely different databases. Where were you when you found this issue?

Thanks,
Mark