Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    OK I have 2 entries,Rand-McNally and RNDDock, what am I looking for?
     
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  3. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Sorry found 3 entries, first 2 in previous post and also a TNDDock entry
     
  4. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Can I safely uninstall my dock,delete all these entries and reinstall the dock.
    Also tried installing and running dock with my tnd 700, same outcome.

    Install log show several errors.
    Unrecognized image file format
    xndlogger could not find trace information
    xndlogger could not find logservicessleeptime information
    " " " " logservicebatchsize "
    I found an old dock on my 700 and installed that and it launched ok, it told me new dock available and downloaded it and installed it and the same outcome as previous.
    Old dock was 25MB in size and the new one is only 15MB, is this the correct size for the new dock?
    It also appears that when I download the new dock entries are going into all three folder in my local appdata.

    thanks
    John
     
    Last edited: Jul 22, 2012
  5. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    I would uninstall any "dock" in your programs and features.

    Delete any TND Dock, RVDDock, or Rand McNally folder under your appdata/local.

    Some thing is hung up in a install somewhere..

    Thanks,
    Mark
     
  6. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Last edited: Jul 22, 2012
  7. Mark Kling

    Mark Kling Technology Contributor

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    This is what shows on mine. I loaded it on E:\.

    View attachment 33568
     
  8. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Ya same on mine,guess its just the installer that is 15MB.All is good now.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    It works now?

    Thanks,
    Mark
     
  10. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Ya see post 4145.
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    Ah,, always the little things that will drive you crazy.

    Thanks,
    Mark
     
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