Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    3G or 4G? This file is about 250mb. It is suggested you be on a high speed connection.

    Thanks,
    Mark
     
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  3. SavageSam

    SavageSam Medium Load Member

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    Feb 7, 2009
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    Mark, THANK YOU! As soon as I switched out of 3D mode the scale was there. Thanks again. Now just to be sure, this won't work with the auto zoom/auto scale turned on right? Everything must be off?
     
  4. SavageSam

    SavageSam Medium Load Member

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    So I can have the auto zoom turned on AND the scale will work too? I like to be zoomed out when I'm far from my drop, but I also like it to zoom in as I get closer.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    3d mode will not show the scale. Sorry I should have caught this earlier.

    Thanks,
    Mark
     
    SavageSam Thanks this.
  6. SavageSam

    SavageSam Medium Load Member

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    Feb 7, 2009
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    Thanks Mark. May I have it set to "Heading up" auto zoom on AND see the scale ? I'm still learning all the different levels of auto zoom.
     
  7. Truckersheldan

    Truckersheldan Light Load Member

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    Jul 30, 2011
    Taneytown, Md.
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    My Wifi is 4G Thanks, Dan
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    If on the road the files may take longer than on a home network due to the service area you are in.

    Try to wait till you get home and try it again.

    Thanks,
    Mark
     
  9. Forest

    Forest Bobtail Member

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    Oct 4, 2007
    Quebec
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    To Mark,
    Just purchased/updated to Lifetime maps, installed it (using dock) with apparent success. Now have 2 problems; a serious error message when starting TND510. "Navi.exe... cannot start main navigation engine! Please try again." Dock no longer working; hangs. Uninstalling dock and got a re-install from Rand site. Restarted computer. No success. Have a backup on sim card but spent 89$ on new maps that can't be used currently. Please assist. Thanks.
    Keith (forest)
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Dock fails to install again? What does it say when it fails?

    Did you turn the 510 off and then back on again?

    Connect the 510 to the computer, close the Dock

    Open up and E-mail and find the attachment button. Look for the TND as an external drive. Then look under Navi/logs and send me the most recent file.

    Send it to the E-mail listed below.

    Thanks,
    Mark
     
  11. Cbones

    Cbones Bobtail Member

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    Jun 17, 2010
    Bay Shore
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    Mark,

    Is there something wrong with the dock server? when I try to open the dock software it just hangs on the screen that the dock is initializing and will start in a few seconds, which it sits on for several minutes, then it brings me to the registration page. I have been registered for a long time now. Even though if I re-submit the registration it just hangs. I am trying to get the map update and I am not having any luck tonight.
     
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