Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Routes do not change based upon time of day or traffic. Unless you have a traffice receiver and set it as such.

As explained many times, roads are build into segments in the map database. Each segment is giving a "cost". Based upon the "cost" factor will determine how it will route you ... If a road has "cost" of "0" then you will not be routed upon it.

Routing issues via the Tell Rand are looked at verified as if to a valid route error or not. If a valid route error then it is submitted to NavTeq. NavTeq will then verify again. This takes time and could take up to a year to find it's way into the map database as corrected.

Roads you may seem "valid" for routing may not be. A road that is Non-STAA may be traveled by trucks running 53'/102" trailers. Is this legal? Unless it is for delivery and not a through route you should not be on it. These Non-STAA roads are not marked or posted. A road may have a non-posted weight restriction and you will see 80k trucks on it, when in fact it may be restriced to 75k.

Just because a truck is on a road, does not mean it is a truck legal road.

"Blatant" errors - please give me some examples?

Rand works hard to keep validate any route issues that are reported. But, updating maps takes time. Rand does run it's own DB for truck restrictions, but this is tied to the maps when they are updated.

thanks,
mark

 

I am asking the Mod's to move this to the support thread...

If you are having an issue with your 710 not showing connected to the computer it might be a loose USB connector..

How long ago did you buy it?

Thanks,
mark

 

NYC does have restrictions in place that are not posted.

http://www.nyc.gov/html/dot/html/motorist/sizewt.shtml

Trucks with 53-foot trailers may only travel on the portions of I-95, I-695,
I-295, and I-495 that cross the city between the Bronx-Westchester County line
and Queens-Nassau County line. 53-foot trailers carrying non-divisible loads
must apply for a permit.

GWB is not a blatant error. The map data does not allow for upper/lower level segregation. One level is restricted and this carries over to both levels.


Thanks,
Mark

 

Truck tools/timers - put some hours in On Duty day/Driving/On Duty week.

Thanks,
Mark