Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Yeah the width is on 102.. sorry didn't register.. will give it a go next time I'm in that area... thanx

 

The power cord on my 720 stopped working (no green light on the cigarette lighter part but the fuse looks ok - also checked the outlet and it's good). I'm in the middle of LA and temporarily plugged the 720 into a USB power outlet. Can I use it indefinitely like that? Thanks

 

Typically not indefinitely unless the USB power outlet puts out 2 amps. Check the specs on yours to be sure. The TND 720 will drain 1 - 2 amps from its internal battery while in use (depending on what it is doing.) But many USB chargers are .5 amps or 1 amp. Those will "prolong" the battery from going dead because they are giving it some power, but not enough to keep it lit forever while in full driving mode.. Also, even a .5 amp will fully charge it if you turn it off overnight, etc. But in a pinch it will do some good!

 

Hey, Mark. I think i'm within 24 hours of purchasing a 720. However, i do have another "functional" type question. As i travel to the differant customers accross the country, i would like to build a database of addresses, directions, names, phone #s, special delivery notes, etc. I think the safest way to archive this data would be by using hard copies and files of this data. Or, is there a means to store this data via the 720 for individual customers, and export/back-up that data to a safe storage device for future use? Thanks.

 

Hi, my wife picked up a used tnd 700 for me as my other one was stolen. I am having a issue with the map database being expired. I called support and they told me there was nothing they could do and I need to have a purchase receipt or I need to buy a new unit. I am wondering if there is any way to fix this or do I just have a paperweight sitting here?