Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    What is the serial number off the back? The only models supported for LTM's currently are the 510/710/720. Only if you had LTM's on prior models will they be handled differently.

    If you got a 510/710 then you don't need to have a purchase receipt to buy LTM's. They are in the Rand Store on the website.

    Thanks,
    Mark
     
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  3. dirtkiller

    dirtkiller Bobtail Member

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    the serial is
    B06T7E996870
     
  4. MarineDad

    MarineDad Bobtail Member

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    Mark, just purchased a 720 with life time updates and a 2 year extended warranty for under $400.00, out the door! Thanks for answering all my "pre-sale" questions. You helped a great deal.
     
    Mark Kling Thanks this.
  5. Mark Kling

    Mark Kling Technology Contributor

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    LTM's are unavailable at this time for this model.

    Sorry,,

    thanks,
    Mark
     
  6. dirtkiller

    dirtkiller Bobtail Member

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    so there is nothing I can do to use it with the old map even? is it just garbage?
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    That is just an msg that is letting you know the maps are over a year old. The maps on it are still working. It does not shut the unit down.

    Simply a "heads up". It has to be there as part of the licensing agreement.

    Thanks,
    Mark
     
  8. dirtkiller

    dirtkiller Bobtail Member

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    the problem is I click close on the warning window and it never closes and it takes up the whole screen. so after I turn the unit on it takes about 2 min for the warning window to come up and it needs to be turned off and on again to get rid of the warning window then after 2 min it comes back again
     
  9. dirtkiller

    dirtkiller Bobtail Member

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    the waning window says
    MAP DATABASE ERROR
    The license for the selected map database is invalid or has expired. please turn the unit off and on. if this repeats, please contact support.
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Ah, when you bought this from the other person did you try it? The perm Lic does not expire.

    What I suspect is that you got a sold was a Test unit. They run with Demo lic's that expire.

    E-Mail me in regards to this. With the serial number in the subject line, your name and address somewhere in the body.

    Thanks,
    Mark
     
    dirtkiller Thanks this.
  11. dirtkiller

    dirtkiller Bobtail Member

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