Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Okay I am back. Was at MATS the last week and got back Sunday. Getting caught up as we speak. Thanks, Mark PS... my CR or enter does not work anymore on this forum, so don't mind the lack of paragraphs.

 

Have you contacted Rand Support yet? I would need to see the 710 to see if software or hardware. But, make sure you slightly squeeze the USB end of the DC cord to provide a more snug connection. Thanks, Mark

 

Do you have .net framework, v 3.51 with all SP's? You can verify this under the programs and features in the control panel. Thanks,Mark

 

You can go to the Rand Website and view it there. thanks,Mark

 

I send this to the GIS dept. I should have the restriction sometime today. thanks, Mark

 

Simply by posting here those concerns over routing/restrictions it does go directly to the GIS department. I am a Manager for RM, so if you have posted a concern here on TTR, you have been contacted by RM when I answered your post. Thanks, Mark

 

The file is RM/User/Truck.db Thanks, Mark

 

Working on this. thanks, Mark

 

In the Bay Area of CA, if one travels on any part of 580, red flags go up on the 720. And that's because a relatively short section of 580 thru Oakland is banned to trucks. The irony is that 580 east of Oakland (Castro Valley) is a major truck route over to I-5. We're talking 10000 trucks using that route every day. I believe the ban is from exit 20 to 35, or from hwys 24 to 238. Pass it on, please. BTW, how do you overide it? ))))))) ))))) Routing shows fine between Castro Valley to Dublin. Is this the section giving you the issue? If so, what do you have set to truck info/truck tools and preferences/routing? thanks, Mark

 

Win7 and Win8 do run the TND Dock. I ran Win8 all three days at MATS doing updates off the Dock. thanks, Mark