Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

k7tkr · May 21, 2013

Ridgerunner665 said: ↑

It doesn't rely on user feedback alone...it also uses feedback from GPS satellites (it sees how many GPS units are in an area)...at least that's the way I understand it, and most everybody has a GPS these days, whether it be a phone or whatever...if the GPS function is on....its a GPS....it also uses road sensors.

A pretty good combo when you think about it.
Click to expand...

That is a little misleading since GPS devices for the most part are one way receivers. I think they are describing phone gps and cell tower tracking of phones with InRix app. If the phone user allows permissions for that, InRix, uses the tracking of cell phones to come up with a traffic scheme and flow analysis along with what ever external traffic monitoring- cams, sensors, and user reports they can get. Now it is possible I suppose there will be two way communication with the 520(720) which will take data from the device and upload to InRix. Possible but not probable.

Mark

Mark Kling · May 21, 2013

Okay,, I am back. Daughter was sick the last three days and no sleep for Mom or Dad.

Thanks,
Mark

Mark Kling · May 21, 2013

v6killer said: ↑

Mark,
Hate to rain fire on the parade but, my 720 Hasn't work very well since I bought it. If I was in Louisville and trying to route myself to Chicago it routes me all over the place through Indianapolis down 74 to 57 then off to Chicago 180 miles out of my way. When traveling north on I 65 through Lafayette IN. it sends me off on another Direction. Just going through Indianapolis to Chicago it cannot find its way for some reason going south never has a problem going north it just does not know what to do. Any fix for this database I was at the Louisville truck show and you swapped out database for me and it still has not solve the problem.
Click to expand...

I remember your TND... do you have set to allow freeways or prefer freeways?

Thanks,
Mark

Mark Kling · May 21, 2013

WolfHound2/27 said: ↑

Anyone figure out why TND 710 stops connecting to Dock. Have not been able to update for over a year.
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New computer?

If not it might be the USB port on the 710.

Thanks,
Mark

Mark Kling · May 21, 2013

MNdriver said: ↑

My 510 has been really hazardous to hook up to my computer. Corrupts files since I did an update back in March.
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It might be the files on your Computer that the Dock stores there. It takes the files from the server and stores on your computer then pushes it to your TND. When it does a "repair" it looks at the local files on the C:\ to compare against.

You can delete the local files on the C:\. I would have to tell you the location as they are in a hidden folder and both XP and Vista/WinX are different paths,

Thanks,
Mark

Mark Kling · May 21, 2013

ruffrider said: ↑

Mine started blowing fuses on the main fuse box on the truck. Spent money thinking it was the 12v point in the truck. Replaced the 12v point on the truck and still blowing fuses. Low and behold took a look at the power point for the GPS and low and behold it was melted internally. Pieces fell out just trying to look at the fuse. Rand Mcnally says don't use any other power cords. So do I go without GPS for however long it takes to get a replacement or do I get a different GPS?
Click to expand...

5vdc/2 Amp is what you need to use. Most of them in the TS's are 5vdc/1 Amp. This will work, but not provide enough charging power to run the HD Screen and charge the battery at the same time....

If you have an inverter you can run with the AC cord.

Thanks,
Mark

Mark Kling · May 21, 2013

ruffrider said: ↑

Well went to RM website and showing cord on B/O. So much for the near future of using $400.00 GPS. Can't even find where to warrant this as mine is only 4 months old.
Click to expand...

PM/E-Mail me.

Thanks,
Mark

Mark Kling · May 21, 2013

kelidus said: ↑

Hey. Just picked up a new Rand McNally 520. Having issues with the screen. Sometimes pushing the screen has no effect, and sometimes the screen just moves and clicks by itself. I've sat there and watched the map move endlessly until I touched it to make it stop.

I've tried resetting, I've tried cleaning the screen. I tried doing the calibration in the settings (which oddly enough never finished...it just endlessly looped the crosshair around the screen when I pressed it. Had to reset the device just to get out of the calibration).

Wondering if there's something else I can do or if I need to call up Rand McNally and send it back.
Click to expand...

Call them to RMA it.

Thanks,
Mark

Mark Kling · May 21, 2013

Ridgerunner665 said: ↑

I just bought a 520...seems to be working OK so far but I won't be travelling with it until Monday.

My question is about the "Traffic Everywhere" (I want this...its the only reason I bought a new GPS)...it says you can get it on the dock but I don't see it...anybody know whats up with that?
Click to expand...

This feature is not out yet. No release date set.

Thanks,
Mark

Mark Kling · May 21, 2013

Arjavee said: ↑

My husband is new to trucking and his GPS. He has a Rand McNally 510. This is his problem:
The system was charging with the USB cord. The red charging light went off. The screen blacked out. The red charging light came back on. Left off and allowed to charge for 2 hours. The red and green lights started flashing, alternating red and green. The GPS will not turn back on. This system was purchased new in November 2012.

Thanks for any help we can get!
Click to expand...

Since you are still in warranty, I would RMA it. Blinking red/green is a charging issue.

Thanks,
Mark

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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

k7tkr Medium Load Member

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Mark Kling Technology Contributor

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