Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Clasix1055

    Clasix1055 Even when I'm wrong I'm right

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    Jan 26, 2012
    Toledo, Ohio
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    Thank you again .... I spoke to customer service, they pointed me in the right direction AND will send another cord
     
    Mark Kling Thanks this.
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  3. gerardo1961

    gerardo1961 Road Train Member

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    Feb 21, 2010
    Miami
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    Now i have my TND 510(199$ fromTA)1update after 3 days,works good ,only i have 1 problem my gpsscreen was 3 Times freeze,why i have no ideas ,hope in future is better i have 30 days for change
     
    Last edited: Jun 7, 2013
  4. MNdriver

    MNdriver Road Train Member

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    Feb 24, 2012
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    when does it "freeze"?

    I have the 510 also and the times I notice it "freeze" is when I have changed the route or a preference and it's recalculating things on me.

    It will do that also when I just drive where I want to and I don't follow the route it shows me.
     
  5. gerardo1961

    gerardo1961 Road Train Member

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    Feb 21, 2010
    Miami
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    Today freeze 2 times when i was driving,after i have to start new the gps
     
  6. k7tkr

    k7tkr Medium Load Member

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    Apr 13, 2010
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    Mark,

    Are you going to announce here when the update containing the traffic add-on is released?

    Mark
     
  7. daddy2twins

    daddy2twins Light Load Member

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    Apr 20, 2013
    Southeast Georgia
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    I was taking the Florida Turnpike south to go around Lake Apopka to get to Zellwood, FL. I took exit 267 A or B (I can't remember exactly) to go north on highway 429. I come up on the intersection of 429 and 414 (actually shows it turning right turning into 414) and my TND 720 is telling me to go right because apparently the map does not exist yet. As I said I know this is a recent completion. I can see the road on Google Maps but it does not recognize it as a route yet. I continue straight or slightly left if you prefer to continue north on 429. I come to the end where I must go left or right (east or west on 441 and it does not recognize the newly constructed part of 441 either. I knew the route I needed to take because I called a coworker who explained this to me. I know this is probably already being addressed but just in case.... :) Thanks.
     
    Mark Kling Thanks this.
  8. daddy2twins

    daddy2twins Light Load Member

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    Apr 20, 2013
    Southeast Georgia
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    I hope that's detailed enough for you.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    You might have a corrupted truck.db file. This can be found in the RM/User folder. Just delete it, it will rebuild.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    If I find out before you do.

    Thanks,
    Mark
     
  11. k7tkr

    k7tkr Medium Load Member

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    Apr 13, 2010
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    Well I'd hoped that'd be the way- you knowing before us heathens out among the unwashed masses.

    Mark
     
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