Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Howdy, my RM 510 is having problems.. did a D and R thru dock and an update a few weeks ago, started having problems a couple days after.. just found the time and internet access to finish another D and R (no update available) .. will see how it goes.. sometimes I really wish one could simply type in an address instead of going thru the normal entry process's ...

The problems have been with routing, not being able to find said location when it's found it before and power supply.. the original 12 volt power supply blew three fuses before i figured out what it was.. Picked up a kit just for Rand with a new 12 volt charge chord months back. the usb jack pops out of the the socket on bumps rollin down the road. the chord it self is pretty skimpy in my opinion.. who makes this stuff for Rand ?.. they ought go for quality not the cheap in bulk quantity stuff.. the docking chord plugged in to a usb socket works well so far. It would serve well if Rand made/supplied chords like that one.. Tho I can't say the same for the usb socket.. its wrapped with a zip tie to keep it together.. Is the 520 or 720 having the same issues ?..

Appreciate you Mark.. please don't take any this to heart or as a personal attack.. thx



couldn't/didn't get pics of other error windows - no error codes displayed on any of them

 

edit: oops, please disregard.

 

Routing bug:

Central Ave in Bowling Green, Ky to Calexico, CA

expected route: north on Nashville, east on William Natcher Pkwy, South on i65

tnd520 route: north on Nashville, West on William Natcher to next exit. Then u-turn under overpass and go east on William Natcher to I65.

 

For the Petro and Blue Beacon in Atlanta.
(Petro) 3181 Donald Lee Hollowell Pkwy NW.

If I enter the Petro or Blue Beacon into the GPS it does tell me to take Exit 12. But then on the bottom it says Through Truck Routing is prohibited or not advised.

 

Mark Kling,
Just purchased a 720 Sept 4th.
On junction view all items in manual show up but item 4 (lane assist arrow and picture of interstate).
I've looked thru manual and preferences and can not find a fix.
I did not register an check for updates for thinking about exchanging for new unit.
Serial # 720-047154-EL-13W03
OS Version A5.RM.2T720.120626.0
Gps Start 05/02/2013 (what does this date stand for)
Map Data Version 4110307

Any suggestions would be appreciated.
Thanks,
Bobby