Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Got on US82 in Texas from US75/Sherman to Gainesville to I35 South

Says the I35 South Ramp is on the RIGHT.

It is on the Left.
Looks like a new Bridge there, not sure if they changed it when they redid the bridge but the 35 South Ramp is on the Left.

 

again appreciate you checking into it. i understand that there is no way that maps can be 100% accurate. for now, i'm gonna leave it set on avoid u-turns.

and btw, if anyones ever in the area, on the pic Mark posted, on the right side of the arrow, there is a little parking there as well as a mighty tasty lil bbq shack as well.

 

I'm disappointed with the rand I have the 7inch. So far less then a year old here what happens. The charger stopped working lucky I had another one. Now my stand is broken so my gps sits in my cup holder. The battery only last about 2hours.

 

I have tried and at this point. I am looking to go to another brand,I have had the TDN710 since Feb/Mar of 2011 in thar meantime I have had 8 maybe 9 RMA's / service they did warranty it after the 1 year went out (because it had at least 7 RMA's at thar time) a "new" replacement was sent to me and in less then 3 weeks it broke as well,it is currently " in service",I had gotten all the traffic attention as well,it too broke. I have asked about maybe working out a deal to switch up to the 720 but no deal can be made(actually none has been offered on RM's side) I don't fell thar the "trade in is worth it since I paid close to $400 for everything and maybe have actually had it in the truck less then a year (with each service taking 2 to 3 weeks from shipping to repair to back to me ). I do a lot of stops and it's not 100% but it works enough that I can mange and helps in general to get me in and out. This is more less my last attempt to resolve the issue. Most of the people at the call center are helpful but have limited power,I also understand technology is relatively new and things breakdown but 8 times is a bit much....I have friends who have them with no issues.

 

How do I stop the 720 from turning off when my truck goes off

 

Mark

Just got back from So-Cal and could not test the new maps you sent me on I-105 (the lock-up problem) as I had to go to San Diego but found a couple problems going there. Final dest. was 1995 Main St. and part of the route was using Cesar Chavez Pkwy which is posted as No trucks over 3Tons, not really a big deal as u can go 1 block farther and use that street to get to Main St. however to get to I-5 North to leave San Diego it routed me to W Grape St. which is OK but told me to go right when on this street to get to the I-5 North on ramp when actually you need to make 2 left turns then bear right to get onto the I-5.
Also in Washington State the new maps still didn't know to make a left turn from US 730 onto US 12 to get to Pasco WA and still wanted me to turn right and double back along US 730 to Umatilla and use I-82 and go through Kennewick to get to Pasco.

Thanks
John