Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. double yellow

    double yellow Road Train Member

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    Possible erronious restriction on the underpass connecting SB TX130 with SB US183 (it wants to loop around on FM2001)
     
    Mark Kling Thanks this.
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  3. Mark Kling

    Mark Kling Technology Contributor

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  4. laurentiu1

    laurentiu1 Bobtail Member

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    Ohio
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    Hi Mark I have a 720 about a month old that is freezing a lot mostly when calculating or recalculating most of the time I have to restart and might work while other times restarting won't help and I just have to wait 5-10 minutes until it finishes calculating.
     
  5. asdf_40160

    asdf_40160 Bobtail Member

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    Dec 29, 2011
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    just updated my 720

    ver 3.55.2780.1540 ( 336054)
    usa 001010731 (120720) 13220607
    os ver a5.rm.2t720.120411.0


    when i do a poi / my route/ travel centers it is only searching 1/3 of my route.

    a 900 mile route...ottawa ill to bronx ny it stops at 300 miles ( ohio) of the 899 my route
    same as if i do ottawa ill to laredo tx it stops in okalamoma

    if i do rest stop search it dose the full route


    any idea why this is only searching 1/3 of the route now?
     
  6. skallagrime

    skallagrime Light Load Member

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    Apr 10, 2012
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    Incorrect, what I'm asking is why regardless of my computer or internet connection, the download ALWAYS (track record of about 6ish updates in the past year and a half) takes so long

    also, while I understand that there is a boatload of data in maps etc, assuming your 30 mb connection bottlenecks to 15 MB/s and a loss factor of 25% in the programs calling to specific files etc, 15 actual mb/s at 22.5 minutes is 20.25 GB, this I cannot believe, the downloader interface/your server are simply slow as all getout

    and whilst I realise that this is not neccessarily a bug, but it IS very annoying, ever thought of putting up mirror sites expressly for the download and getting rid of the slow cumbersome and innefficient rand dock? :p
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Since there only has been one map update since last year, you may look at your laptop or carrier. Most downloads are only 400-500 mb on version updates.

    What is the version of your Dock? Rand has changed IP's of there server when the newer one came out last year.

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    RM only does a x distance search since the data pulled back would take time to gather and would be large. Since you are looking at a 900 mile route, this would be a large data pull for travel centers. Travel Centers will pull areas that may be a gas station with truck parking. In the data this is coded as a Travel Center.

    You can do a search on End of Day while in route or by city.

    You can also zoom out, drag the map on your route, look on the top header and you will see the miles. Once you get to where you will probably be, zoom in. Center the "+" on the road. At the top is the city,state. Then do a search on that city/state.

    Thanks,
    Mark
     
  9. skallagrime

    skallagrime Light Load Member

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    Latest dock version, installed that just before update

    So on your computer with a 30Mb connection it throttles down to just over 1 MB per minute? Thats very slow
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    PM me.. subject line - 720 freezing.

    Thanks,
    Mark
     
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  11. RERM

    RERM Road Train Member

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    Chicago, IL
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    Hi Mark, I bought a 720 day before yesterday, I just made it home last night, I'm trying to download the dock software, but it gets to the Install Wizard and just seems to hang there and tells me it lost the connection to my device (even thought the unit is physically connected and says so on it's screen). I wonder if you could be of help.

    Ray
     
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