Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

This will involve cleaning of the registy. If you are computer savvy I can tell you how. If not, do not touch the registry. You could pay a computer shop to clean it for you. About $200. I am free.

There really is not a way to do a restore on the TND. You can reload older files, but what we need to do is to start from the beginning to get your TND and computer both back up and running.

If you are not sure of my intentions, you can ask a Mod on this site called Bullhaulerswife.

I really don't care what you have on your computer, what I care about is getting the Dock reloaded again.

Thanks,
Mark

 

PLease note - Update to version 3.56.2922. This is now including map attribution updates. This is a single file and not the entire Map database. It is about a 1.25mb file.

Thanks,
mark

Corrected.

 

But that still leaves your computer not 100% with the Dock not installing. Another hint, make sure you have any Anti-Virus's disabled.

Thanks,
Mark

 

What is the model number on the back? Sounds like the internal GPS receiver is bad. A software update will not correct that.

Thanks,
Mark

 

It is in the newest Map database, but has not been released yet.

Thanks,
Mark

 

Not finding it. I called Flying J and all four locations are still up and running in QC. Anymore information on your end? Town/road?

Thanks,
Mark