Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Okay,,,, this is the word from RM..

    Rand McNally has not found the per-axle data that is currently available and being used by others to be accurate and complete enough to use in routing, so we are now doing the research necessary to create this data ourselves, much the same as we have done with bridge heights and other truck attributes. Once the data quality for per-axle limits is up to our standards, it will be released to existing owners and included in future products.

    However, we do use the # of axles in the GUI to avoid roads that prohibit trucks with a certain number of axles.

    I hope this helps...

    Thanks,
    mark
     
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  3. ARtrucker

    ARtrucker Bobtail Member

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    Mark I sent u an email a few days ago and I was just wondering if u had got it. I have a tnd510. And it froze on me so I reset it and it wouldn't come back on. So I hooked it to my cimputer updated it and ran diag. on it. Now it says my navi.exe has encountered a serious error.
     
  4. Moving Forward

    Moving Forward Heavy Load Member

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    Thank you, Mark. I actually spoke with Rand Support tonight, but they were not very helpful... I think I'll try again tomorrow.
     
  5. teqntexas

    teqntexas Medium Load Member

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    hey Mark,
    I'm trying to update my 720. (intelliroute tnd 720.) i have the dock installed on my laptop. infact just re-downloaded it. when i attach the unit via usb it shows on the unit connected, yet i can't get the dock software to respond. even going into the start menu and trying to run it from there. units been pretty flaky and just trying to get things worked out before i have to hit the road again.. suggestions?

    thanks,

    teq.
     
  6. SavageSam

    SavageSam Medium Load Member

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    I just wanted to Thank Mark here for his help. Thank you Mark. You are the reason I went W/RM instead of the other units. Thanks again.
     
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  7. Mark Kling

    Mark Kling Technology Contributor

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    I am home now if you wish I can remote into your laptop to look at the install.

    PM me..

    thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    If this is the power issue of the plug, do as I suggested and see if that helps.

    Thanks,
    Mark
     
  9. double yellow

    double yellow Road Train Member

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    pm sent re Canadian poi/poe
     
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  10. Stile

    Stile Heavy Load Member

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    Here's a bit of fun: Try to get to northbound 75 from the Ocala, Florida Love's.

    It can find southbound just fine, but it's determined to route me through a hundred miles of state routes if I head north from there until I actually turn onto the freeway. :biggrin_25526:
     
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  11. Mark Kling

    Mark Kling Technology Contributor

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    Will do... have to take my "new" jeep in for the 5th time for a transmission issue... Will check when I get home.

    Thanks,
    Mark
     
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