Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    I send that up to RM. I understand your point.

    thanks,
    Mark
     
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  3. trevortrevory

    trevortrevory Bobtail Member

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    I don't know if i got the wrong email for you but i haven't received a reply from you or an error from the email ppl, i use gmail as well so... any how the unit glitches to the point its just siting on my dash...
    HELP:biggrin_2554:
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Found your E-Mail. It went to my spam folder. I sent you back a reply.

    Thanks,
    Mark
     
  5. Mark Kling

    Mark Kling Technology Contributor

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  6. windsmith

    windsmith Road Train Member

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    Is there any way to manually remove routing restrictions? There are a lot of low clearance and other restrictions in the NYC boroughs that are not correct.
     
  7. mattbnr

    mattbnr Road Train Member

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    I'd submit them to rand so they can get corrected in the database
     
  8. Marmon man

    Marmon man Light Load Member

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    Hi Mark,
    I'm having a problem when i connect the TND 720 up to my computer. Instead of opening the dock, the windows vista "autorun" pops up and i cant get the dock to open at all. It used to work fine..i havent hooked it up to the computer in awhile. Ive tried removing and reinstalling the dock software and same thing. any tips?
    Thanks..
     
  9. windsmith

    windsmith Road Train Member

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    Problem with that is that they are technically correct, so I doubt that Rand would assume the liability of removing them from the database. For example, most bridges in NYC are marked 12 inches less than the actual clearance, and sometimes much more than that.
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Give me an example.

    If you are talking about the 13'6" bridges tagged as 12'6", nothing RM can do about that. That is what NYDOT publishes.

    Thanks,
    n
    Mark
     
  11. sinker

    sinker Light Load Member

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    I am on my 3rd 720 in the last year. Each time a different issue. One time it was like a old tv where the screen rolled and made a horrid sound. Another one was freezing up for Long periods of time. And my newest one shut down on its own and when I reset it it starts to fire up and then shuts down in about 10 seconds. Any ideas
     
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