Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Instead of using your finger, try a the end of a pen (tip retracted of course) and light pressure (do not want to gouge the screen). It scrolls better.

Many items are not loaded into memory. So the first time you click on it, it has to load into memory. Once there it will respond faster.

Updates are POI, Global POI, and Construction. It is up to you if you wish to download or not.

Speed limits as stated many times before are in the mapping database and until the new mapping database is released they will be off. Rand knows a few states went from 55 to 65 and California is 55.

If you were sitting in the WalMart parking lot and it did not find it, then you could have went to the Truck Info and then to Tell Rand. Inputted the information and the next update it would have been send in. WalMart provided Rand with the GIS information, so if you find an error, let us know.

Driver Status. Put them to 11/14/70 and then keep it in Off Duty. The counters will never move. In the next version the driver status will be automatic\manual.

Your trip should not be canceled. Rand found a bug in a later Beta version that also may be in version 1573. It has been fixed.

It is a computer - if the route is faster then it will route you that way. You think interstates, the computer thinks fastest. If you do find an area that may be problematic then use the Tell Rand Function and give Rand all the details or post it here.

Again on the 19 exits, details please.

POI's - chose destination, POI's, (area), all, then type in what you are looking for. Understand this is not a yellow pages. Rand gathers data from multiple sources and if Bill Bob Chrome Shop is not there, then use the Tell Rand feature.

If you had read prior posts, custom POI's are not yet available. They are on the feature list like truck washes.

Again, if you find errors in routing, POI's or anything that may be not correct use the Tell Rand Function, BUT give details please. I cannot duplicate the 19 exits since I have no idea where you were.

thanks,
Mark

 

Please E-Mail me. I want to try a few things. But, be aware you may lose your address book.

Thanks,
Mark

 

Some may have noticed that this units does not have a external antenna connection. Rarely do you need an external antenna unless you are in a car hauler or travel in a lot of mountains constantly.

We have testers in car haulers and they do not need the external antenna.

The internal antenna is located on top of the TND in the middle. Be sure in your location in the truck to allow this part of the TND to have an unobstructed view. IE - do not mound under your CB.

Thanks,
Mark

 

Mapquest nor Google could find it either. You have any intersections that are close?

Thanks,
Mark

 

My error... fighting some fires here before I have to take a road trip..

I used Google Maps. I fowarded it up to Rand to take a look at. Many streets may have been in place, but may not be in Navteq Data. Those if we know can get corrected.

Thanks,
Mark

 

I went back and did a list... I see NW ADLER St. or you looking for ALDER?

the TND finds 380 NW Adler St, Madras, OR...

A D L or A L D?

Thanks,
Mark