Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

whatever is available for that road segment... if truck then it uses truck, if no truck then it uses Car.

Thanks,
Mark

 

good catch - verified it was missing and will be corrected..

Thanks,

mark

 

My issues have been resolved by Ray Allen over at RM tech support.
The problem was that the Navigation.lic file was missing from the navi\user folder. It somehow got corrupted during the update (we're still not sure how). The unit would boot, but if you tried to map a route it would give you the error I posted earlier. You can duplicate this issue by removing the file I mentioned. He emailed me the missing file and now it works perfectly again. I like the new stuff in the upgrade.

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Not corrupted, I have been testing the issue and found a issue with the movement of the license file..

If you look under your Navi\bin folder you may see a navigation.lic file,, delete it out of the navi\bin folder.

The correct placement is the Navi\user folder.

You can move it to the Navi\user folder if it was in the Navi/bin folder, but you must do the update again to get the current license.

Thanks,
mark

 

I did not say it was a tester's unit. But, things do get stolen from time to time even from store inventory and it does not take much to wrap a box again.

Rand offers a suggested retail price. If everyone else is listing within a few dollars and they are $100 less, seems to me the profit margin is gone. That alone would raise an eyebrow. If the seller is such a power seller, does he not stand behind his sales?

It seems you are missing the big picture... Rand offers to stand behind the warranty if you buy from an authorized dealer. If someone at a truck stop offered to sell their unit and went and had it wrapped, would you expect the same service?

Rand looks at it this way. Once you buy from an authorized dealer, the product has basically gone from the warehouse to the dealer to you.

Buyer beware if someone offers something for $100 less than anyone else. Again, have you contacted the seller?

Thanks,
Mark

 

speed rating?

Thanks,
Mark

 

That is a good question...

My Mac has a Rosetta issue and as such I am unable to verify at this time. I will place an question back to Rand. Unless I can verify an unknown I do not wish to give you a false answer.

BTW - if you do the Mac update via the link on the Rand Page, contact me for the newer NaviMaps.

Thanks,
Mark