Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Did you do the update last week? If not I can send you the new version, and their is a hidden screen alignment you can do.

E-Mail me

Thanks,
mark

 

All, when your upper right buttons on the T5B, T5C, or the T7C will not work or on the T5E or T7E the middle of the keyboard will not work, if you have updated to version 1760... this is how to align the screen.

Turn the TND off\on. On the accept screen, just above the word accept, look for the word "product". Tap on the "p". it will take you to the screen alignment screen.

It is best to use a semi-sharp object such as a pen, tip is retracted. follow in a counter clock wise sweep,,, (left to right for those clock challenged). if it shows a white arrow, do not drag the pen,,, touch and pick up and then move to the next point on the screen.

If you missed a point and did not get it correctly, you get to start again. Once you have hit all points correctly the screen alignment screen will go away.

T5B - you will have instructions on the screen if the alignment went okay.

Thanks,
Mark

 

Got it CT_BigDaddy.

 

Legal agreement - yes

The GPS will remember the last setting and once it picks up the GPS signals will readjust itself. But, I will test it out on my end also. I have not seen it in my test unit.

Thanks,
Mark

 

The backup is from the last time you hit the update button. If you have E-Mail and can check a few things we should be able to get you up and running again.

Thanks,
Mark

 

I got your unit... charging it now to see what it is doing..

Thanks,
Mark