T660 step issue...

Hello everyone! It´s good to be here for the first time with your excellent community.
I´m involved with transport safety and the last Saturday had an incident reported inside a loading facility; a truck driver fell on his back right out from the door of his T660. He is a 60+ experienced driver with no accidents in the 35 years in our company, and thanks to the fact that he was wearing a helmet the injury was not so serious.
So my question is if anybody feels that the steps in the T660 are so narrow and curved that it is more difficult to get down from the truck. We had another incident a few weeks ago and the driver had a skull fracture, and checking the reports, the incidents were the drivers fell from the steps, were always in T660. Our fleet has 24 trucks, half of them T660, the rest is T800, and we never had complains of the steps, nor reports of accidents with that.
Any information related will be well received. Thanks in advance for your responses.

Have a good day!

 

Thanks for your answers, all are valuable. We also think that using extra care is always needed when training the new young drivers, and we issue safety leaflets from time to time in the delivery paperwork, the correct stepping has been covered some times and since I remember, it has been the major injury source in our company, even more than back pain or shoulder strain. As James says that he added a handle, I remember seeing a handle in the seat base on old KW´s but it was in the passenger side, it can be an extra safety to add to our fleet.
We compared the step traversal size against a 9.5 boot and while in the T800 all the foot is supported, the step in the T660 is narrower maybe 3 inches so the wider plate mentioned is a thing to take in high consideration.